hevn

Level 1 (0 points)

Q: I just updated to iTunes 11 and now none of my devices are showing up.

The USB port and cord are functioning perfectly, and it worked fine before the update.. Help???!

iPod touch (4th generation), iOS 6.1.6

Posted on May 10, 2014 8:50 AM

I have this question too

Q: I just updated to iTunes 11 and now none of my devices are showing up.

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Helpful answers

by judysings,

judysings May 12, 2014 2:53 PM in response to hevn
Community Specialists

May 12, 2014 2:53 PM in response to hevn

Hi hevn,

Welcome to the Support Communities!

Have you updated your iOS on the iPod touch? The profile above shows version 6.1.6. What other devices are you using? What version of Windows? Here are the basic troubleshooting steps for this issue:

iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254?viewlocale=en_US

iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

I hope this information helps ....

- Judy
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