HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Cosmin88

Q: I know my Apple ID, I know the password but forgot the security questions and dont have a rescue mail. How can I reset them? Tkx

Hi,

 

I know my Apple ID, my password.

I do not have a rescue mail and dont remember the answers to the security questions.

How do I reset them?

 

Thank u,

Cosmin

iPhone 5, iOS 7.1.1

Posted on May 10, 2014 11:18 AM

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Q: I know my Apple ID, I know the password but forgot the security questions and dont have a rescue mail. How can I reset them? Tkx

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  • Helpful answers

  • by Niel,Solvedanswer

    Niel Niel May 10, 2014 11:21 AM in response to Cosmin88
    Level 10 (313,005 points)
    Mac OS X
    May 10, 2014 11:21 AM in response to Cosmin88

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


    (106472)

  • by Mr.TechnicalDifficult57,

    Mr.TechnicalDifficult57 Mr.TechnicalDifficult57 Jul 24, 2014 6:50 AM in response to Niel
    Level 1 (0 points)
    Jul 24, 2014 6:50 AM in response to Niel

    I Have the same problem, I went to fix this and it said it sent me a E-mail to my inbox so I could change the security questions. The problem is it's been over 8 hours and I haven't even got the E-mail sent to me. However, when I joined Apple community it sent me an E-mail almost instantly saying "thanks for joining" so nothing is wrong with my E-mail.