HT203516: Get help creating an iCloud backup

Learn about Get help creating an iCloud backup
jjcl
Level 1 (0 points)

Q: My Icloud back up shows huge amount of data stored from back up yet listed as incomplete. Unable to access data. Is data lost

My ICloud backup shows a huge amount of data stored, yet it is listed as incomplete backup. I am unable to access the backed up data. Is the data lost?

 

Thank you in advance for your assistance.

iPhone 5, iOS 6.1.4

Posted on May 10, 2014 12:02 PM

Close
jjcl

Q: My Icloud back up shows huge amount of data stored from back up yet listed as incomplete. Unable to access data. Is data lost

  • All replies
  • Helpful answers

  • by randers4,

    randers4 randers4 May 10, 2014 12:03 PM in response to jjcl
    Level 9 (62,845 points)
    May 10, 2014 12:03 PM in response to jjcl

    Unfortunately, if an iCloud backup is incomplete you can't access any of the data in it.  The only way to access anything in the backup is to restore the entire backup, which can't be done if it is incomplete.