8 Replies Latest reply: May 11, 2014 8:34 AM by Chris CA
anas saada Level 1 Level 1

I bought the iphone 4s and not be aware, but the presence of icloud account and when i update the iPhone 4s and found the problem in activation , I want you to open it or remove icloud account and i thank Apple for it to serve its customer

iPhone 4S, iOS 7.1
Reply by Chris CA on May 10, 2014 3:54 PM Helpful

You need to contact previous owner and have them remove the iPhone from their iCloud account or get their AppleID & password

This is the ONLY way to get the iPhone working.


If you cannot contact the owner, you will not be able to use the iPhone. Get your money back.

See this -> Find My iPhone Activation Lock: Removing a device from a previous owner’s account

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