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How do i purchase songs if i forgot the answer to my security questions?

I'm trying to buy an album but it keeps telling me i can't because i haven't used this computer before and it's security or something but i made this account years ago and i can't remember the answer to my secret questions...can anyone help? 😕

Posted on May 10, 2014 5:59 PM

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2 replies

May 10, 2014 6:00 PM in response to meganrose819

For Forgotten Security Questions / Answers...


See Here > Apple ID: Contacting Apple for help with Apple ID account security

Ask to speak with the Account Security Team...

Or Email Here > Apple Support iTunes Store Contact


More Info > Apple ID: All about Apple ID security questions


Note:

You can only set up and/or change a Rescue Email Before you forget the questions/answers

May 10, 2014 6:01 PM in response to meganrose819

Alternatives for Help Resetting Security Questions and/or Rescue Mail


1. If you have a valid rescue email address, then use this procedure:

Rescue email address and how to reset Apple ID security questions.


2. Fill out and submit this form. Select the topic, Account Security. You must

have a Rescue Email to use this option.


3. This is the only option if you do not already have a valid Rescue Email.

These are telephone numbers for contacting Apple Support in your country.

Apple ID- Contacting Apple for help with Apple ID account security. Select

the appropriate country and call. Ask to speak to the Account Security Team.

Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


Your Apple ID: Manage My Apple ID.

Apple ID- All about Apple ID security questions.

How do i purchase songs if i forgot the answer to my security questions?

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