HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Erten984

Q: Security question forgoten

I have tryed a bilion times to send verification security question on my mail but there is nothing after it says ur answer has been sent in ur e-mail adress,i have 40dollars on my accaunt and i can't use them because of this issue,please help

Posted on May 10, 2014 7:09 PM

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Q: Security question forgoten

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  • by Niel,

    Niel Niel May 10, 2014 7:11 PM in response to Erten984
    Level 10 (311,930 points)
    May 10, 2014 7:11 PM in response to Erten984

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


    (106518)