HT202612: iOS: About Guided Access

Learn about iOS: About Guided Access
akelsey
Level 1 (0 points)

Q: I am unable to turn Guided Access off on my Ipad

I have triple clicked the home button and it will pull up a list of accessibility options. When I click on guided access it dissapears.  I am unable to exit guided access.

iPad 2 Wi-Fi

Posted on May 10, 2014 10:17 PM

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akelsey

Q: I am unable to turn Guided Access off on my Ipad

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  • Helpful answers

  • by Diavonex,

    Diavonex Diavonex May 10, 2014 10:34 PM in response to akelsey
    Level 9 (66,670 points)
    May 10, 2014 10:34 PM in response to akelsey

    Last resort, force iPad into Recovery Mode.

     

     

    1. Turn off iPad

     

     

    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)

     

     

    3. Plug USB cable into computer's USB port

     

     

    4. Hold Home button down and plug the other end of cable into docking port.

     

     

    DO NOT RELEASE BUTTON until you see picture of iTunes and plug

     

     

    5. Release Home button.

     

     

    ON COMPUTER

     

     

    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.

     

     

    7. Select "Restore iPad"...

     

     

    Note:

     

     

    1. Data will be lost if you do not have backup

     

     

    2. You must follow step 1 to step 4 VERY CLOSELY.