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Lights10

Q: I am unable to restore my iPad. The help screen says to select my device but this is not shown "near the top of the iTunes screen" which is what the help file states

Help file is misleading. To restore, I have connected to my Macbook and stat-rted itunes. The screen per the help file does NOT appear on my Macbook itunes software

iPad 2 Wi-Fi + 3G, iOS 7.1.1, problem while doing IOS update

Posted on May 10, 2014 10:19 PM

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Q: I am unable to restore my iPad. The help screen says to select my device but this is not shown "near the top of the iTunes screen" ... more

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  • by Diavonex,

    Diavonex Diavonex May 10, 2014 10:22 PM in response to Lights10
    Level 9 (66,713 points)
    May 10, 2014 10:22 PM in response to Lights10

    FORCE IPAD INTO RECOVERY MODE

     

     

    1. Turn off iPad

     

     

    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)

     

     

    3. Plug USB cable into computer's USB port

     

     

    4. Hold Home button down and plug the other end of cable into docking port.

     

     

    DO NOT RELEASE BUTTON until you see picture of iTunes and plug

     

     

    5. Release Home button.

     

     

    ON COMPUTER

     

     

    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.

     

     

    7. Select "Restore iPad"...

     

     

    Note:

     

     

    1. Data will be lost if you do not have backup

     

     

    2. You must follow step 1 to step 4 VERY CLOSELY.