HT204088: See your purchase history in the iTunes Store on a Mac or PC
Learn about See your purchase history in the iTunes Store on a Mac or PCQ: I prepurchased a song but and have been notified it's able to be downloaded, but when I go to download it is not there an I check ... I prepurchased a song but and have been notified it's able to be downloaded, but when I go to download it is not there an I check my songs and it's not there. Has this happened to anyone else ??? more
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Helpful answers
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May 13, 2014 8:02 AM in response to rsmith0812by norm123,Hello rsmith0812
If you cannot get your Pre-Order and have not received the email to download it, check in the Purchases section of the ITunes Store. If it is not there, then report the issue to the iTunes Store.
http://support.apple.com/kb/HT2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.
