HT201836: How to restart your Apple TV
Learn about How to restart your Apple TV
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Helpful answers
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May 11, 2014 5:17 AM in response to Guernsey boyby Alley_Cat,http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US
It or an update has gone wrong - you need to restore via iTunes as detailed above.