1 Reply Latest reply: May 11, 2014 4:53 AM by PAHU
Jaymeefrompr Level 1 (0 points)

I have a Epson Stylus Photo R2880 printer. Since installing it on my IMac sometimes I get good images, but sometimes they are grey or faded. What is the problem?

iMac, OS X Mavericks (10.9.2)
  • PAHU Level 6 (16,119 points)

    You could have a mechanical fault. Without knowing the exact mechanics if this model, many ink printers have two sections to their print head - a black section and a colour section consisting of cyan, magenta and yellow inks. For you to be getting faded or grey prints then it can indicate the colour section is not working correctly. So see if you can perform a nozzle test to check that all colours are working correctly and if not, perform a print head clean.