Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can someone please help me?

I bought a Macbook laptop and forgot the pasword to sign in, it's giving me a hint but it's not working, how can I reset or get in to reset the password?

Mac Pro

Posted on May 11, 2014 6:15 AM

Reply
1 reply

May 12, 2014 4:33 AM in response to alisarein57

Mac Pros are desktop towers.

MacBook are consumer notebooks.

MacBook Pros are professional notebooks.

10.3 and earlier can't run on any of them, but can run on pre-2006 Macs.

What do you really have?


Here's the article on resetting your password:


http://support.apple.com/kb/HT1274


The screen tells us what notebook you have in most cases, though some newer ones you have to read from the underside of the machine.

Can someone please help me?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.