moban2010

Level 1 (0 points)

Q: touch screen and sim card problem

i have a problem with my touch screen sometimes it doesn't respond properly and it shows sim card not installed messege. what is the solution

iPhone 5s, iOS 7.1.1

Posted on May 11, 2014 6:29 AM

I have this question too

Q: touch screen and sim card problem

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Helpful answers

by joe_73,

joe_73 May 13, 2014 8:05 AM in response to moban2010
Level 3 (700 points)

May 13, 2014 8:05 AM in response to moban2010

Hello moban2010,

It sounds like you have two separate issues going on here. For the display and touchscreen response I suggest you use the following article to help isolate and resolve the situation.

iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827

For the alert you are getting that your sim card is not installed, there is another great article.

iPhone: Troubleshooting No SIM
http://support.apple.com/kb/TS4148

Thanks for reaching out,
-Joe
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