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Could not purchase OSX app

Since I linked a €50 app voucher to my Apple ID, it's impossible to purchase apps.

I have got this voucher and also a credit card linked to my account, but the App Store still prevents my to purchase apps.


Here is a screenshot:

User uploaded file


Thanks in advance.

MacBook Pro with Retina display, OS X Mavericks (10.9.2)

Posted on May 11, 2014 8:05 AM

Reply
1 reply

May 11, 2014 10:24 PM in response to g291

Disable anti virus softwrare if installed


Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall


Make sure Gatekeeper is enabled



Open System Preferences > Security & Privacy then select the General tab.


Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.


OS X: About Gatekeeper

Could not purchase OSX app

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