1 Reply Latest reply: May 11, 2014 10:24 PM by Carolyn Samit
g291 Level 1 Level 1 (0 points)

Since I linked a €50 app voucher to my Apple ID, it's impossible to purchase apps.

I have got this voucher and also a credit card linked to my account, but the App Store still prevents my to purchase apps.

 

Here is a screenshot:

Schermafbeelding 2014-05-11 om 17.00.35.png

 

Thanks in advance.


MacBook Pro with Retina display, OS X Mavericks (10.9.2)
  • Carolyn Samit Level 10 Level 10 (95,975 points)
    • Disable anti virus softwrare if installed

     

    • Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall

     

    • Make sure Gatekeeper is enabled

     

     

    Open System Preferences > Security & Privacy then select the General tab.

     

    Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.

     

    OS X: About Gatekeeper