132 Views 1 Reply Latest reply: May 11, 2014 10:24 PM by Carolyn Samit
- Disable anti virus softwrare if installed
- Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
- Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.