Jatco75
Level 1 (0 points)

Q: iTunes Match.

Does anyone know how to download an iTunes library when its stored in the cloud and match is preventing access?

iMac, OS X Mavericks (10.9.2)

Posted on May 11, 2014 9:28 AM

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Jatco75

Q: iTunes Match.

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  • by Jimzgoldfinch,

    Jimzgoldfinch Jimzgoldfinch May 11, 2014 10:41 AM in response to Jatco75
    Level 6 (9,339 points)
    iTunes
    May 11, 2014 10:41 AM in response to Jatco75

    Hi,

    Can you give a bit more info. What message are you getting? Did you delete the originals from your computer after match had completed its scan of your iTunes library? Do you have a back up?

     

    Jim

  • by Jatco75,

    Jatco75 Jatco75 May 12, 2014 10:48 AM in response to Jimzgoldfinch
    Level 1 (0 points)
    May 12, 2014 10:48 AM in response to Jimzgoldfinch

    Hi Jim,

     

    to give you some history. I have recently changed from a windows operating system to the iMac. I was running iTunes on a remote USB drive. The laptop began to fail so took the decision to use the iCloud and imatch thinking that I would be able to access data easily, not always the case.

     

    I have recently got the iMac up and running and load both my partners and my itunes accounts under two different users. Now when i try to access music or other media i fget the following message-

     

    This Computer is already associated with an Apple ID

     

    You can use itunes match on this computer with just one apple ID every 90 days. This computer can be used with a different ID in 82 days.

     

    So essentially at the minute it wont give me access to my itunes as it is all stored on the cloud. I do have a back up of the data on a stand alone disk as well as what is on the cloud. my itunes match has just auto renewed.

     

    Its very frustrating and any assitance you can give will be gratefully received.

     

    Jatco75

  • by Michael Allbritton,

    Michael Allbritton Michael Allbritton May 12, 2014 8:27 PM in response to Jatco75
    Level 6 (16,832 points)
    Photos for Mac
    May 12, 2014 8:27 PM in response to Jatco75

    A computer can only be associated with an Apple ID every 90 days for the purposes of auto downloads, re-downloading of past purchases, or using iTunes Match. See this Apple KB article: http://support.apple.com/kb/HT4627.

     

    Jatco75 wrote:

     

    I have recently got the iMac up and running and load both my partners and my itunes accounts under two different users. Now when i try to access music or other media i fget the following message-

     

    This Computer is already associated with an Apple ID

     

    You can use itunes match on this computer with just one apple ID every 90 days. This computer can be used with a different ID in 82 days.

    This message is telling you that the computer is already associated wtih your partner's Apple ID so you must wait the 90 days. I suspect that your partner has re-downloaded some content from their purchase history.