My find iphone app says the device is offline even when it is turned on in my hand AND on wifi-
My find iPhone app says the device is offline even when it is turned on in my hand and on wifi network-
How do get it recognized?
iPhone 4S, iOS 7.1.1
My find iPhone app says the device is offline even when it is turned on in my hand and on wifi network-
How do get it recognized?
iPhone 4S, iOS 7.1.1
Hi LC119,
Take a look at the article linked below, it has some great tips that will resolve most issues where the iPhone is showing up Offline in Find My iPhone.
iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac
http://support.apple.com/kb/ts4006
"No location available," "Offline," or "Location Services Off" alerts
This can occur if:
- The date on your device is incorrect. Choose Settings > General > Date & Time to check and set the date.
- Your iOS device is currently off or not connected to a data network (Edge, 3 or 4G, or Wi-Fi). Wait a few minutes and try again.
- Your iPad (Wi-Fi only), iPod Touch, or Mac is currently off or not connected to a Wi-Fi network.
- Location Services is not enabled on your iPhone, iPad, or iPod Touch (Settings > Privacy) or on your Mac (Date & Time) preferences. Learn more about Location Services on your Mac:
- You are located in a country where Apple does not offer this feature. This feature may not be available in all countries due to technical limitations or local law.
-Jason
Jason,
Thank you for taking the time to respond-
The find my iPhone app was turned off in the general settings for iCloud.
Thank you for the response-
The find my iPhone app was turned off in the general settings for iCloud.
No problem.
I'm happy to hear you got it sorted out.
My find iphone app says the device is offline even when it is turned on in my hand AND on wifi-