Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone won't charge.

Hello,


My iPhone won't charge. I have an original cable. 😁


Thanks for your help

iPhone 3GS, iOS 6.1.6

Posted on May 11, 2014 10:36 AM

Reply
Question marked as Best reply

Posted on May 11, 2014 10:40 AM

Try a different charger, different cable, different outlet to see if any of those are faulty. Also look in the dock connector port to see if there is any dirt or lint that could be interfering.

17 replies

May 11, 2014 12:47 PM in response to User111029

You could even try dropping in an Apple store and use one of their chargers/cables just to see if that makes a difference. Not sure about iOS 6.1.6 but Apple made some changes in 7.1 that now detect the cable and if it is not exactly according to Apple specs, the iOS device will not connect with that cable. So it is worth a try just to make sure the problem is not something as easy to fix as charger/cable.

iPhone won't charge.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.