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Hi i have an ipod A1099 but it doesn´t want to work, when I try to charge it, its present the apple on the screen and then post a message saying to visit apple support. Please help me, I don´t want to loose my ipod.
iPod classic, Other OS, ipod A1099
Hi thenicegirl07,
It sounds like your Click Wheel iPod is showing a sad iPod icon. If it will go into Disk Mode you may be able to restore it, take a look at the article and quote below for more information about the alert and possible resolutions.
iPod displays a sad iPod icon
http://support.apple.com/kb/ts1373
Resolution
In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.
If you cannot force your iPod into disk mode and restore it, then your iPod is in need of service. Set up an iPod Service Request or make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation:
- Go to http://www.apple.com/retail/storelist/.
- Choose an Apple Store location.
- Click the Reserve link under Genius Bar.
- Choose iPod.
- Select your desired reservation date and time.
For an easy to follow QuickTime movie, view the Troubleshooting & Extras section of the iPod Tutorials atwww.apple.com/support/ipod/tutorial.
Additional Information
-Jason
Hi i have an ipod A1099 but it doesn´t want to work, when I try to charge it, its present the apple on the screen and then post a message saying this page
