Slide to unlock isn't working

My iPhone 5 won't slide to unlock. We tried resetting but didn't work. I can't answer calls. Help,

iPhone 5, iOS 7.1.1

Posted on May 11, 2014 2:18 PM

Reply
4 replies

Sep 30, 2015 2:13 AM in response to Concentrated Pulp Juice

oops..

First let me ask you these questions.

1. Do you have a protective film on the phone? YES Like an antiscratch film? YES. I have removed it.

2. Has the device been exposed to liquid or dropped? No.

3. When you mean you "reset" the device did you hold the home button and power button? I am unable to reset my phone.


The slide to unlock doesn't slide. I asked Siri to unlock, it can't. I have to enter the passcode but I can't.


HELP

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Slide to unlock isn't working

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