Can't get iMessage, totally deleted everything on iPad mini and then started from scratch but still can't get iMessage

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Level 1

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Can't get iMessage, totally deleted everything on iPad mini and then started from scratch but still can't get iMessage

On iPad mini, and year ago my iMessage stopped working ! Took it to the store n they reset everything on it! Still couldn't get iMessage to work.

Just decided to leave it because thought I can deal with email n Skype.... Now I need iMessage so just deleted everything n re booted iPad!. Reset everything. Still can't get iMessage and iCloud!!! I'm not too bad cuz I can sync with hubby's iMac. But know I won't have iMessage.

iPad, iOS 7.1.1, No iMessage

Posted on May 11, 2014 4:01 PM

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Answer 1

bobby_d

Level 3

851 points

May 13, 2014 8:49 AM in response to ruby10t

Hello ruby10t,

After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Messages issues:

iOS: Troubleshooting Messages

http://support.apple.com/kb/ts2755

Before you start troubleshooting, learn the difference between SMS, MMS, and iMessage. The first step to resolving an issue with iMessage is toupdate your iOS software and your carrier settings to the latest versions. If iMessage still has an issue, follow the steps below for your issue.

Thank you for contributing to Apple Support Communities.

Cheers,

BobbyD

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