starting my iphone after restarting

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Level 1

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starting my iphone after restarting

i need your help to re start my iphone 4s, after i did a reset, and erasing all content, because now it keep asking me to provid my apple ID which i use to get into the shop and the icloud, but then it gives a messege that this ID cant open the device, what can i do , and i already removed it from find my Iphone,

thank you in advance

iPhone 4S, iOS 7.1.1

Posted on May 11, 2014 9:39 PM

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Answer 1

judysings

Community Specialist

May 14, 2014 7:49 AM in response to amarin333

Hi amarin333,

Welcome to the Support Communities!

It sounds like you may need to review and or update your information at the My Apple ID

website. Once that is done, you should be able to sign into the service that you want to use - iCloud, iTunes Store, etc. from the Settings app on your home screen.

Frequently asked questions about Apple ID

http://support.apple.com/kb/HT5622

iOS: Changing the signed-in iTunes Store Apple ID account

http://support.apple.com/kb/HT1311?viewlocale=en_US

iTunes Store: Associating a device or computer to your Apple ID

http://support.apple.com/kb/HT4627

Cheers,

- Judy

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