Anna Gould

Q: forgetten my security answers and not letting me change them

forgetten my security answers and not letting me change them

iPhone 5, iOS 7.0.1

Posted on May 12, 2014 11:17 AM

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Q: forgetten my security answers and not letting me change them

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  • by Niel,

    Niel Niel May 12, 2014 11:21 AM in response to Anna Gould
    Level 10 (314,476 points)
    Mac OS X
    May 12, 2014 11:21 AM in response to Anna Gould

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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