1 Reply Latest reply: May 12, 2014 7:50 PM by dianeoforegon
Mehert Level 1 (0 points)

I recently upgraded from osx leopard to snow leopard on my 2008 macbook to sync my new iphone data smoothly. After the installation it was v slow as anticipated and a time machine full restore was done successfully. Now however all my media files have vanished namely precious music videos and pictures. I tries reverting back in time machine but it says no disk space. Also i have 1000 new pictures last uploaded which gas also been backed up by time machine with the computer showing the rest of the files erased. How do i recover both sets of data the old and the new?

MacBook, iOS 6.0.1
  • dianeoforegon Level 5 (4,645 points)

    How much free space on your internal drive and how much free space on the Time Machine drive? You can use Disk Utility in Applications/Utilities to find free space. If Time Machine gets too full it could delete your backups. I suggest your turn off Time Machine in System Preferences until you get your files restored.


    Rather than enter Time Machine using the Time Machine interface, go to the extrernal drive and drill down in the backups.backupdb folder. Go to a date when you know the files existed. Select Macintosh HD > Users > You > Pictures. Do you see the data. Check size? Do the same for Music.


    You can drag from these folders to your Desktop as long as you have space on your internal drive.


    I suspect you'll need to erase your Time Machine and start new or you'll need to purchase a larger drive. It's recommended that your Time Machine drive is 3X larger than internal drive.