asphd
Level 1 (0 points)

Q: Alerts have no sound - They come in but are silent.  No vibes as well

iPhone 5, Microphone works...  Alerts going out when messages, texts etc, are sent make the appropriate sonunds, but I have no sounds when I receive texts, phone calls etc.  What's up with that?

iPhone 5, iOS 7.1.1

Posted on May 12, 2014 1:03 PM

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asphd

Q: Alerts have no sound - They come in but are silent.  No vibes as well

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  • by bobby_d,

    bobby_d bobby_d May 14, 2014 6:45 AM in response to asphd
    Level 3 (770 points)
    May 14, 2014 6:45 AM in response to asphd

    Hello asphd,

     

    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning sound and alert issues:

     

    iOS: Understanding sounds, ringtones, and alerts

    http://support.apple.com/kb/HT5800

    • iPhone's Ring/Silent switch and iPad's Side Switch do not mute audio playback, such as from music, podcasts, videos, and games.
    • You can also use the Do Not Disturb setting to silence calls, alerts, and notifications.
    • Clock alarms still sound the alert through the built-in speaker when your device is in silent mode.

    If these steps yield no results, you may want to review the following article for troubleshooting a potential hardware issue:

     

    iPhone: Hardware troubleshooting

    http://support.apple.com/kb/TS2802

     

     

    Thank you for contributing to Apple Support Communities.

     

     

    Cheers,

    BobbyD