So recently I got a Mid 2011 iMac 21.5" second hand, and I notice that the bluetooth icon on the menu bar had a line through it. It comes on randomly. I have tried every thing I have found to 'fix' this problem and none work perminatly. Any idea how to fix this with out having to take it to an genius bar?
iMac, OS X Mavericks (10.9.2)
When you say you have tried everything, what are some of the things you have tried? Have you gone to System Preferences > Bluetooth and turned Bluetooth off, and on?
Considering this is a second-hand iMac, it is possible the Bluetooth module has problems and needs to be tested by the techs. While it isn't fun hauling an iMac around, best bet would be a visit to the Apple store genius bar. Call or email ahead for an appointment so you don't stand around with that machine waiting...go to the Apple Retail Store link at the bottom of this page, Genius Bar upper right of that page, Make a Reservation top center.
Things I've tried
Cant turn it on as there is no bluetooth in the preferances. even with the work around of network> bluetooth connection> setup bluetooth device to turn it on, it still has the line through it.
Update: I did a fresh install of OSX and seemingly lost all recgonization of bluetooth. But when running AHT it doesnt pick any errors up.
Honestly if I had a price for how much it would cost to have this fix, I would go get it fixed.
Quite honestly, AHT is pretty high level as test software goes...there isn't much it catches short of catastrophic problems. Take the iMac to an Apple store genius bar and have the techs run their diagnostic software...they have really good tests. The testing is free so that will tell you where you stand and they will give you an estimate for repair if that is what the tests show.
Bluetooth not available - Mid 2011 iMac
