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How do I redeem a itunes voucher when no code attached to mail?

I purchased a itunes voucher for my daughter but when the redeem mail arrived it doesn't have a code attached and when i click on Redeem it just takes me to download itunes" window. Why doesn't it send me a code?

iOS 7.1.1

Posted on May 13, 2014 11:16 PM

Reply
1 reply

May 16, 2014 8:30 AM in response to coleman3618

Hey coleman3618,



Thanks for the question. Digital iTunes gifts do not include redemption codes, but instead an embedded link that will automatically redeem the gift when clicked. It would be best to download iTunes and redeem the gift under your daughters account.


iTunes: Sending iTunes Gifts

http://support.apple.com/kb/ht2736


You can also learn about setting up an iTunes Allowance:


iTunes Store Allowance

http://support.apple.com/kb/HT2105



Thanks,


Matt M.

How do I redeem a itunes voucher when no code attached to mail?

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