Q: Not all my students can download my latest course to ipad, any advice?

I've just completed my fourth course using Course Manager, so far there have been no problems. This time however when students are invited to join the course I receive their request but the course does not download to their ipads. I can't even download it myself. Am I missing something glaringly obvious? Any tips or advice would be gratefully received. Thanks.

John Furlong

GarageBand (iPad)

Posted on May 14, 2014 1:37 AM

I have this question too

Q: Not all my students can download my latest course to ipad, any advice?

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by patixa,

patixa May 14, 2014 10:32 AM in response to John Furl
Level 3 (617 points)

May 14, 2014 10:32 AM in response to John Furl

How long have you and your students had the download problem?
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by John Furl,

John Furl May 14, 2014 1:29 PM in response to patixa
Level 1 (0 points)

May 14, 2014 1:29 PM in response to patixa

This problem has arisen in the last week since the students and me tried to download the new course. Up until now we have had no problems whatsoever nd have succesfully downloaded three different courses.
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by patixa,

patixa May 14, 2014 3:17 PM in response to John Furl
Level 3 (617 points)

May 14, 2014 3:17 PM in response to John Furl
I'm spitballing here, so please forgive the onslaught of questions…
Do the old courses download properly to a newly-enrolled student?
Any warnings in the UI about being unaffiliated?
Do you have more than 50 students enrolled?
Is your course in-session or self-paced?
Any unusual settings or materials in the new course?
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by John Furl,

John Furl May 22, 2014 2:43 AM in response to patixa
Level 1 (0 points)

May 22, 2014 2:43 AM in response to patixa

Hi sorry about the delay, the old courses download fine, there have been no warnings about being unaffiliated, there aren't 50 students enrolled on any given course, the course is self paced, the only item that is different to the other courses is that it has a video attached in assignments.

Thanks for the help.

John
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by patixa,

patixa May 23, 2014 8:16 AM in response to John Furl
Level 3 (617 points)

May 23, 2014 8:16 AM in response to John Furl

I'm running out of ideas. Maybe it's time to contact Apple support?
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Q: Not all my students can download my latest course to ipad, any advice?

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by patixa,

by John Furl,

by patixa,

by John Furl,

by patixa,

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