Cannot compose or reply to emails
I cannot compose or respond to emails on my iPhone 5c. I can read them. My iPad mini is working fine but not my phone.
iPhone 5c, iOS 7.1
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User profile for user:
jeremy_v
User level:
Community Specialist
Hi JECofer,
Thanks for visiting Apple Support Communities.
If you're not able to compose or respond to email on your iPhone, first force the Mail app to close:
- Double-click the Home button.
- Swipe left or right until you have located the app you wish to close.
- Swipe the app's preview up to close it.
These steps come from this article:
http://support.apple.com/kb/ht5137
If the behavior continues, try these steps next:
- Restart your iOS device.
- Delete the affected email account from your device.
- Tap Settings > Mail, Contacts, Calendars.
- Choose the affected email account, then tap Delete Account.
- Add your account again.
From:
http://support.apple.com/kb/ts3899
All the best,
Jeremy