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May 14, 2014 1:12 PM in response to algmc2007by lllaass,I suspect you have the original iPod touch. Those can only go to iOS 2.2 via iTunes and 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
- A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
The original iPod touch does not have an internal speaker and does not have volume buttons on upper left edge