3 Replies Latest reply: May 22, 2014 4:15 PM by Linc Davis
alpacka Level 1 Level 1 (0 points)

Can someone help me with this panic report? Its re-occuring and is becoming more frequent.

 

Interval Since Last Panic Report:  70127 sec

Panics Since Last Report:          11

Anonymous UUID:                    5271E8D6-3221-4C6C-BF6F-3D27C51C6631

 

Thu May 15 16:54:25 2014

panic(cpu 0 caller 0xffffff7f80a6b007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff809f816000 0x0a5480a2, D0, P3/4

Backtrace (CPU 0), Frame : Return Address

0xffffff807bbe3280 : 0xffffff8000220792

0xffffff807bbe3300 : 0xffffff7f80a6b007

0xffffff807bbe3390 : 0xffffff7f80b63b83

0xffffff807bbe33f0 : 0xffffff7f80b63bf7

0xffffff807bbe3460 : 0xffffff7f80e65855

0xffffff807bbe35a0 : 0xffffff7f80b87ddd

0xffffff807bbe35d0 : 0xffffff7f80a74d6a

0xffffff807bbe3680 : 0xffffff7f80a7043c

0xffffff807bbe3870 : 0xffffff7f80a71f6e

0xffffff807bbe3950 : 0xffffff7f81f3164e

0xffffff807bbe3990 : 0xffffff7f81f483d8

0xffffff807bbe39b0 : 0xffffff7f81f663a2

0xffffff807bbe39f0 : 0xffffff7f81f66643

0xffffff807bbe3a30 : 0xffffff7f81f4c329

0xffffff807bbe3a80 : 0xffffff7f81f0070b

0xffffff807bbe3b10 : 0xffffff7f81efea09

0xffffff807bbe3b40 : 0xffffff7f81f05221

0xffffff807bbe3b70 : 0xffffff800065645d

0xffffff807bbe3be0 : 0xffffff80006567fc

0xffffff807bbe3c40 : 0xffffff8000656fbb

0xffffff807bbe3d80 : 0xffffff80002a3f08

0xffffff807bbe3e80 : 0xffffff8000223096

0xffffff807bbe3eb0 : 0xffffff80002148a9

0xffffff807bbe3f10 : 0xffffff800021bbd8

0xffffff807bbe3f70 : 0xffffff80002aef10

0xffffff807bbe3fb0 : 0xffffff80002daec3

      Kernel Extensions in backtrace:

         com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f80a 04000->0xffffff7f80cfffff

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80770000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f809f2000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f809b9000

         com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7 f80d00000->0xffffff7f81022fff

            dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f80a 04000

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80770000

         com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81ee80 00->0xffffff7f81faafff

            dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f80a 04000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f809f2000

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80770000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f809b9000

 

BSD process name corresponding to current thread: WindowServer

 

Mac OS version:

11G63b

 

Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro6,2

 

System uptime in nanoseconds: 85603701222

last loaded kext at 66398258651: com.apple.driver.AppleHWSensor    1.9.5d0 (addr 0xffffff7f825ee000, size 28672)

loaded kexts:

com.apple.driver.AppleHWSensor    1.9.5d0

com.apple.driver.AudioAUUC    1.59

com.apple.driver.AppleTyMCEDriver    1.0.2d2

com.apple.driver.AGPM    100.12.75

com.apple.filesystems.autofs    3.0

com.apple.driver.AppleMikeyHIDDriver    122

com.apple.driver.AppleHDAHardwareConfigDriver    2.2.5a5

com.apple.driver.AppleHDA    2.2.5a5

com.apple.driver.AppleMikeyDriver    2.2.5a5

com.apple.driver.AppleUpstreamUserClient    3.5.9

com.apple.driver.AppleIntelHDGraphics    7.3.2

com.apple.driver.AppleIntelHDGraphicsFB    7.3.2

com.apple.driver.SMCMotionSensor    3.0.2d6

com.apple.driver.AppleSMCPDRC    5.0.0d8

com.apple.iokit.IOUserEthernet    1.0.0d1

com.apple.iokit.IOBluetoothSerialManager    4.0.8f17

com.apple.Dont_Steal_Mac_OS_X    7.0.0

com.apple.driver.AppleSMCLMU    2.0.1d2

com.apple.GeForce    7.3.2

com.apple.driver.AudioIPCDriver    1.2.3

com.apple.driver.AppleMuxControl    3.1.33

com.apple.driver.ApplePolicyControl    3.1.33

com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d8

com.apple.driver.AppleBacklight    170.2.2

com.apple.driver.AppleLPC    1.6.0

com.apple.driver.AppleMCCSControl    1.0.33

com.apple.driver.AppleUSBTCButtons    227.6

com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.8f17

com.apple.driver.AppleUSBTCKeyEventDriver    227.6

com.apple.driver.AppleUSBTCKeyboard    227.6

com.apple.driver.AppleIRController    312

com.apple.driver.AppleUSBCardReader    3.0.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

com.apple.BootCache    33

com.apple.iokit.SCSITaskUserClient    3.2.1

com.apple.driver.XsanFilter    404

com.apple.iokit.IOAHCISerialATAPI    2.0.3

com.apple.iokit.IOAHCIBlockStorage    2.1.0

com.apple.driver.AppleFWOHCI    4.9.0

com.apple.driver.AppleUSBHub    5.1.0

com.apple.driver.AirPort.Brcm4331    561.7.22

com.apple.iokit.AppleBCM5701Ethernet    3.2.4b8

com.apple.driver.AppleEFINVRAM    1.6.1

com.apple.driver.AppleSmartBatteryManager    161.0.0

com.apple.driver.AppleAHCIPort    2.3.1

com.apple.driver.AppleUSBEHCI    5.1.0

com.apple.driver.AppleACPIButtons    1.5

com.apple.driver.AppleUSBUHCI    5.1.0

com.apple.driver.AppleRTC    1.5

com.apple.driver.AppleHPET    1.7

com.apple.driver.AppleSMBIOS    1.9

com.apple.driver.AppleACPIEC    1.5

com.apple.driver.AppleAPIC    1.6

com.apple.driver.AppleIntelCPUPowerManagementClient    195.0.0

com.apple.nke.applicationfirewall    3.2.30

com.apple.security.quarantine    1.4

com.apple.security.TMSafetyNet    8

com.apple.driver.AppleIntelCPUPowerManagement    195.0.0

com.apple.kext.triggers    1.0

com.apple.driver.DspFuncLib    2.2.5a5

com.apple.iokit.IOSurface    80.0.2

com.apple.iokit.IOSerialFamily    10.0.5

com.apple.iokit.IOFireWireIP    2.2.5

com.apple.driver.AppleHDAController    2.2.5a5

com.apple.iokit.IOHDAFamily    2.2.5a5

com.apple.iokit.IOAudioFamily    1.8.6fc18

com.apple.kext.OSvKernDSPLib    1.3

com.apple.driver.AppleGraphicsControl    3.1.33

com.apple.driver.AppleSMC    3.1.3d10

com.apple.driver.IOPlatformPluginLegacy    5.0.0d8

com.apple.driver.AppleSMBusPCI    1.0.10d0

com.apple.nvidia.nv50hal    7.3.2

com.apple.driver.AppleBacklightExpert    1.0.4

com.apple.driver.IOPlatformPluginFamily    5.1.1d6

com.apple.nvidia.nvGK100hal    7.3.2

com.apple.driver.AppleSMBusController    1.0.10d0

com.apple.nvidia.nvGF100hal    7.3.2

com.apple.NVDAResman    7.3.2

com.apple.iokit.IONDRVSupport    2.3.4

com.apple.iokit.IOGraphicsFamily    2.3.4

com.apple.driver.AppleFileSystemDriver    13

com.apple.driver.AppleUSBBluetoothHCIController    4.0.8f17

com.apple.iokit.IOBluetoothFamily    4.0.8f17

com.apple.driver.AppleUSBMultitouch    230.5

com.apple.iokit.IOUSBHIDDriver    5.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice    3.2.1

com.apple.iokit.IOUSBMassStorageClass    3.0.3

com.apple.driver.AppleUSBMergeNub    5.1.0

com.apple.driver.AppleUSBComposite    5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.1

com.apple.iokit.IOBDStorageFamily    1.7

com.apple.iokit.IODVDStorageFamily    1.7.1

com.apple.iokit.IOCDStorageFamily    1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.1

com.apple.iokit.IOFireWireFamily    4.4.8

com.apple.iokit.IOUSBUse

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9500325ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: hp LaserJet 3030, 0x03f0  (Hewlett Packard), 0x1817, 0xfa140000 / 6

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 9

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3


MacBook Pro
  • Linc Davis Level 10 Level 10 (172,910 points)

    You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.

    Print the first page of the panic report, if any, and the support page linked above, and bring them with you.

    Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

    The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they should still be covered.

    Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.

    Sometimes the replacement part is also defective, so be prepared for that possibility.

    If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

    If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    *An SSD doesn't need to be zeroed.

  • alpacka Level 1 Level 1 (0 points)

    Thanks Linc,

     

    Went to a Genius bar today and yep the graphics is a problem but my machine is 4years old so they wouldnt do anything about it. Can you tell me more about disabling the automatic graphics switching and how do I know which one is causing the problem? Also you mentioned about a third party utility to switch manually.

     

    Beisdes that has anyone heard of someone with this problem and a machine outside the 3 years getting repaired by Mac under the program?

  • Linc Davis Level 10 Level 10 (172,910 points)

    The support article linked in my last comment contains everything I know about disabling graphics switching. I don't recall the name of the utility that switches graphics manually, but you shouldn't have much trouble finding it by searching this site, or the web.

     

    As I wrote earlier, some people have been luckier than others in getting an out-of-warranty repair after the deadline, but if you're a year out, I doubt that it will happen.