PLA61

Q: Finder unexpectedly Quit while reopening windows

Everytime I startup my Macbook, I see the following error message box:  "The last time you opened Finder, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?.  I cannot open up finder long enough to do anything as it closes within seconds.  My desktop icons are also continuously flashing on and off.  Has anyone had this problem and been able to fix it?  Thank You.

MacBook Pro (15-inch Late 2011), OS X Mavericks (10.9.2)

Posted on May 15, 2014 5:36 AM

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Q: Finder unexpectedly Quit while reopening windows

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit May 15, 2014 5:39 AM in response to PLA61
    Level 10 (121,995 points)
    Apple Music
    May 15, 2014 5:39 AM in response to PLA61

    Finder preferences may be corrupted ...

     

     

    Open the Finder. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following:

     

    ~/Library/Preferences/com.apple.finder.plist

     

    Click Go then move the com.apple.finder.plist file to the Trash.

     

     

    Restart your Mac.

  • by PLA61,

    PLA61 PLA61 May 16, 2014 1:01 PM in response to Carolyn Samit
    Level 1 (4 points)
    May 16, 2014 1:01 PM in response to Carolyn Samit

    Thank You Carolyn.  For some reaons, the problem stopped before I had a chance to apply this suggestion.  If it comes up again I will this this a try. 

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit May 16, 2014 1:04 PM in response to PLA61
    Level 10 (121,995 points)
    Apple Music
    May 16, 2014 1:04 PM in response to PLA61

     

  • by Server rookie,

    Server rookie Server rookie Oct 13, 2015 1:03 AM in response to Carolyn Samit
    Level 1 (48 points)
    iPad
    Oct 13, 2015 1:03 AM in response to Carolyn Samit

    I seem to have the same issue. I've rebooted the machine using another HD and trashed the Finder prefs and emptied Trash. After a reboot back to the HD involved, I still have the same issue. I've tried all suggestions made here and in similar threads but to no avail. However, I was able to log out and log in as another user on that same HD. On that user I have no issues and the Finder is stable. So which other prefs do I have to trash as the Finder itself has proven to have no issues? I'm on 10.9.5. TIA!

  • by Server rookie,

    Server rookie Server rookie Oct 13, 2015 2:26 AM in response to Server rookie
    Level 1 (48 points)
    iPad
    Oct 13, 2015 2:26 AM in response to Server rookie

    I seem to have the same issue. In my case the Finder launches, puts up the dialog box and almost immediately quiIts. And repeats this over and over. 've rebooted the machine using another HD and trashed the Finder prefs and emptied Trash. After a reboot back to the HD involved, I still have the same issue. I've tried all suggestions made here and in similar threads, ran DiskWarrior, ToolTech 7 but to no avail. However, I was able to log out and log in as another user on that same HD. On that user I have no issues and the Finder is stable. So which other prefs do I have to trash as the Finder itself has proven to have no issues? I'm on 10.9.5. TIA!

  • by Eric Root,

    Eric Root Eric Root Oct 13, 2015 8:25 AM in response to Server rookie
    Level 9 (71,180 points)
    iTunes
    Oct 13, 2015 8:25 AM in response to Server rookie

    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read.

    Etrecheck – System Information

  • by Server rookie,

    Server rookie Server rookie Oct 13, 2015 1:16 PM in response to Eric Root
    Level 1 (48 points)
    iPad
    Oct 13, 2015 1:16 PM in response to Eric Root

    Thanks Eric. I will give it a try. The best I can do is run the app from the other user on this HD as the other user can't access the app since the Finder is not working. Or should I try to find a way to get an alias in the dock of that user?

     

    By the way, are the prefs com.apple.BezelServices.plist and com.apple.desktop.plist in play?


    Thanks!

  • by Server rookie,

    Server rookie Server rookie Oct 13, 2015 1:59 PM in response to Server rookie
    Level 1 (48 points)
    iPad
    Oct 13, 2015 1:59 PM in response to Server rookie

    Hi Eric,

    I found another way to get the app to launch from that user and here are the results.

     

    EtreCheck version: 2.5.4 (214)

    Report generated 13-10-15 22:44

    Runtime 4:08

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

    Click the [Click to remove] links for help removing adware.

     

    Hardware Information: (What does this mean?)

        Mac Pro (Early 2009)

        [Click for Technical Specifications]

        [Click for User Guide]

        Mac Pro - model: MacPro4,1

        1 2.66 GHz Quad-Core Intel Xeon CPU: 4-core

        8 GB RAM

                DIMM 1

                2 GB DDR3 ECC 1066 MHz ok

            DIMM 2

                2 GB DDR3 ECC 1066 MHz ok

            DIMM 3

                2 GB DDR3 ECC 1066 MHz ok

            DIMM 4

                2 GB DDR3 ECC 1066 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en2: 802.11 a/b/g/n

     

    Video Information: (What does this mean?)

        ATI Radeon HD 4870 - VRAM: 512 MB

            LaCie526 1920 x 1200 @ 60 Hz

     

    System Software: (What does this mean?)

        OS X Lion 10.7.5 (11G63) - Time since boot: about 11 hours

     

    Disk Information: (What does this mean?)

        HL-DT-ST DVD-RW GH41N   ()

     

        Hitachi HUA721010KLA330 disk1 : (1 TB) (Rotational)

            disk1s1 (disk1s1) <not mounted> : 210 MB

            Macintosh HD (disk1s2) /Volumes/Macintosh HD : 999.21 GB (980.29 GB free)

            Recovery HD (disk1s3) <not mounted>  [Recovery]: 650 MB

     

        ST3750640NS disk2 : (750,16 GB) (Rotational)

            disk2s1 (disk2s1) <not mounted> : 210 MB

            750 GB (disk2s2) /Volumes/750 GB : 737.68 GB (612.34 GB free)

            eDrive (disk2s3) <not mounted> : 12.00 GB

     

        ST3750640AS P disk3 : (750,16 GB) (Rotational)

            disk3s1 (disk3s1) <not mounted> : 210 MB

            [redacted] (disk3s2) / : 749.30 GB (384.28 GB free)

            Recovery HD (disk3s3) <not mounted>  [Recovery]: 650 MB

     

        WDC WD1003FBYX-01Y7B0 disk0 : (1 TB) (Rotational)

            disk0s1 (disk0s1) <not mounted> : 210 MB

            [redacted] 1TB (disk0s2) /Volumes/Sutherland 1TB : 999.21 GB (873.71 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: (What does this mean?)

        Mitsumi Electric Hub in Apple Extended USB Keyboard

            Mitsumi Electric Apple Extended USB Keyboard

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Tablet PTZ-631W

     

    Firewire Information: (What does this mean?)

        G-TECH OEM ATA Device 00 800mbit - 800mbit max

            disk5s1 (disk5s1) <not mounted> : 210 MB

            TimeMachine [redacted] (disk5s2) /Volumes/TimeMachine Sutherland : 2.00 TB (35.37 GB free)

     

    Kernel Extensions: (What does this mean?)

            /Applications/TechTool Pro 7.app

        [not loaded]    com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]

     

            /Applications/Utilities/HardwareMonitor.app

        [loaded]    com.bresink.driver.BRESINKx86Monitoring (8.0) [Click for support]

     

            /Library/Application Support/HASP/kexts

        [loaded]    com.aladdin.kext.aksfridge (1.0.2) [Click for support]

     

            /System/Library/Extensions

        [loaded]    at.obdev.nke.LittleSnitch (4098 - SDK 10.8) [Click for support]

        [loaded]    com.eltima.ElmediaPlayer.kext (1.0) [Click for support]

        [not loaded]    com.novero.thefirstone (6.0) [Click for support]

        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]

        [not loaded]    com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) [Click for support]

        [not loaded]    tw.com.sitronix.driver.USBMassStorageClass (1.0.0) [Click for support]

     

            /Volumes/750 GB/Applications/Utilities/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (4.4) [Click for support]

     

    Startup Items: (What does this mean?)

        FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager

        ProTec6: Path: /Library/StartupItems/ProTec6

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents: (What does this mean?)

        [loaded]    com.apple.RemoteDesktop.plist - Invalid signature!

        [loaded]    com.apple.SafariNotificationAgent.plist - /usr/libexec/SafariNotificationAgent: Executable not found!

        [loaded]    com.apple.iChat.Theater.plist - /Applications/Messages.app/Contents/PlugIns/com.apple.iChatTheater.xpc/Contents /MacOS/com.apple.iChatTheater: Executable not found!

        [loaded]    com.apple.imtranscoderagent.plist - /System/Library/PrivateFrameworks/IMCore.framework/Frameworks/IMTranscoding.fra mework/imtranscoderagent.app/Contents/MacOS/imtranscoderagent: Executable not found!

        [loaded]    com.apple.imtransferagent.plist - /System/Library/PrivateFrameworks/IMCore.framework/Frameworks/IMTransferService s.framework/imtransferagent.app/Contents/MacOS/imtransferagent: Executable not found!

     

    System Launch Daemons: (What does this mean?)

        [loaded]    com.apple.devicemanager.plist - No signature!

     

    Launch Agents: (What does this mean?)

        [running]    at.obdev.LittleSnitchUIAgent.plist [Click for support]

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]

        [running]    com.extensis.FMCore.plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [running]    com.micromat.TechToolProAgent.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [running]    com.orbicule.UCAgent.plist [Click for support]

        [running]    com.wacom.wacomtablet.plist [Click for support]

        [loaded]    com.xrite.device.softwareupdate.plist [Click for support]

        [running]    net.culater.SIMBL.Agent.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [running]    at.obdev.littlesnitchd.plist [Click for support]

        [loaded]    com.adobe.SwitchBoard.plist [Click for support]

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [running]    com.aladdin.aksusbd.plist [Click for support]

        [running]    com.aladdin.hasplmd.plist [Click for support]

        [loaded]    com.bombich.ccc.plist [Click for support]

        [running]    com.bombich.ccc.scheduledtask.A3E28FA1-75C9-4479-81CE-6A757243D4B9.plist [Click for support]

        [loaded]    com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]

        [running]    com.eltima.ElmediaPlayer.daemon.plist [Click for support]

        [loaded]    com.google.keystone.daemon.plist [Click for support]

        [running]    com.micromat.TechToolProDaemon.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [running]    com.orbicule.uc.plist [Click for support]

        [running]    com.xrite.device.xrdd.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [running]    com.bombich.ccc-user-agent.plist [Click for support]

        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

        [running]    com.spigot.ApplicationManager.plist [Click for support]

        [running]    com.spotify.webhelper.plist [Click for support]

     

    User Login Items: (What does this mean?)

        SpamSieve    Programma Hidden (/Applications/SpamSieve.app)

        Dropbox Encore    Programma Hidden (/Applications/Dropbox Encore.app)

        Dropbox    Programma Hidden (/Applications/Dropbox.app)

        i1ProfilerTray    Programma Hidden (/Applications/i1Profiler/i1ProfilerTray.app)

        CrossOver CD Helper    UNKNOWN  (missing value)

        Print Window    Programma  (/Applications/Print Window.app)

        EtreCheck    Programma  (/Applications/Utilities/EtreCheck.app)

     

    Other Apps: (What does this mean?)

        [running]    [0x0-0x1106105].at.obdev.LittleSnitchNetworkMonitor

        [running]    [0x0-0x1119118].com.joyofmacs.DropboxEncore

        [running]    [0x0-0x111a119].com.getdropbox.dropbox

        [running]    [0x0-0x111c11b].com.xrite.i1ProfilerTray

        [running]    [0x0-0x111e11d].com.etresoft.EtreCheck

        [running]    [0x0-0x1121120].com.wacom.WacomTouchDriver

        [running]    [0x0-0x1122121].com.wacom.TabletDriver

        [running]    [0x0-0x112a129].jp.co.canon.cijscannerregister

        [running]    com.jibapps.TrashMeHelper

     

    Internet Plug-ins: (What does this mean?)

        Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 [Click for support]

        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        FlashPlayer-10.6: Version: 19.0.0.185 - SDK 10.6 [Click for support]

        Flash Player: Version: 19.0.0.185 - SDK 10.6 Outdated! Update

        QuickTime Plugin: Version: 7.7.1

        PepperFlashPlayer: Version: 18.0.0.232 - SDK 10.6 [Click for support]

        SharePointBrowserPlugin: Version: 14.5.5 - SDK 10.6 [Click for support]

        iPhotoPhotocast: Version: 7.0

        JavaAppletPlugin: Version: Java 8 Update 60 build 27 Check version

     

    User internet Plug-ins: (What does this mean?)

        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

        WebEx64: Version: 1.0 - SDK 10.5 [Click for support]

        ZoomUsPlugIn: Version: 3.5.19877.0701 - SDK 10.10 [Click for support]

     

    Safari Extensions: (What does this mean?)

        Sothink Flash Downloader for Safari

        Ghostery

        Add To Amazon Wish List

        NZB Knop

        Evernote Web Clipper

        Facebook Cleaner

        Flickr Zoom

        Adblock Plus

        Twitter for Safari

        uBlock

        eBay Shopping Assistant  Adware! [Click to remove]

        Blur

        Incognito

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

        Java  [Click for support]

        Perian  [Click for support]

        TechTool Protection  [Click for support]

        WacomTablet  [Click for support]

     

    Time Machine: (What does this mean?)

        Time Machine not configured!

     

    Top Processes by CPU: (What does this mean?)

            80%    Finder

            28%    opendirectoryd

            23%    quicklookd

            16%    socketfilterfw

            13%    coreservicesd

     

    Top Processes by Memory: (What does this mean?)

        590 MB    coreservicesd

        180 MB    ReportCrash

        139 MB    Dropbox(2)

        106 MB    mds

        74 MB    Dock

     

    Virtual Memory Information: (What does this mean?)

        4.91 GB    Free RAM

        3.09 GB    Used RAM

        0 B    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Oct 13, 2015, 10:43:47 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224347_[redacted].crash

        Oct 13, 2015, 10:43:43 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224343_[redacted].crash

        Oct 13, 2015, 10:43:39 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224339_[redacted].crash

        Oct 13, 2015, 10:43:35 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224335_[redacted].crash

        Oct 13, 2015, 10:43:32 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224332_[redacted].crash

        Oct 13, 2015, 10:43:28 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224328_[redacted].crash

        Oct 13, 2015, 10:43:24 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224324_[redacted].crash

        Oct 13, 2015, 10:43:20 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224320_[redacted].crash

        Oct 13, 2015, 10:43:16 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224316_[redacted].crash

        Oct 13, 2015, 10:43:12 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224312_[redacted].crash

        Oct 13, 2015, 10:43:08 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224308_[redacted].crash

        Oct 13, 2015, 10:43:04 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224304_[redacted].crash

        Oct 13, 2015, 10:43:00 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224300_[redacted].crash

        Oct 13, 2015, 10:42:57 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224257_[redacted].crash

        Oct 13, 2015, 10:42:53 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224253_[redacted].crash

        Oct 13, 2015, 10:42:49 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224249_[redacted].crash

        Oct 13, 2015, 10:42:45 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224245_[redacted].crash

        Oct 13, 2015, 10:42:40 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224240_[redacted].crash

        Oct 13, 2015, 10:42:36 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224236_[redacted].crash

        Oct 13, 2015, 10:42:33 PM    ~/Library/Logs/DiagnosticReports/Finder_2015-10-13-224233_[redacted].crash

        Oct 13, 2015, 12:50:32 PM    ~/Library/Logs/DiagnosticReports/EasyFind_2015-10-13-125032_[redacted].crash

        Oct 13, 2015, 11:15:00 AM    /Library/Logs/CrashReporter/SecurityAgent_2015-10-13-111500_[redacted].crash

        Oct 13, 2015, 11:15:00 AM    /Library/Logs/DiagnosticReports/SecurityAgent_2015-10-13-111500_[redacted].cras h

        Oct 13, 2015, 11:12:07 AM    Self test - passed

        Oct 12, 2015, 08:57:39 AM    ~/Library/Logs/DiagnosticReports/DropboxHelperInstaller_2015-10-12-085739_[reda cted].crash

  • by Eric Root,

    Eric Root Eric Root Oct 14, 2015 9:53 AM in response to Server rookie
    Level 9 (71,180 points)
    iTunes
    Oct 14, 2015 9:53 AM in response to Server rookie

    SIMBL is a sytem hack. Try removing it.

     

    SIMBL Uninstall     See solution posted by Linc Davis .

     

    Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair Disk and Repair Permissions until you get no errors. Then re-install the OS.

     

    OS X Recovery

     

    OS X Recovery (2)

  • by Server rookie,

    Server rookie Server rookie Oct 16, 2015 6:56 PM in response to Eric Root
    Level 1 (48 points)
    iPad
    Oct 16, 2015 6:56 PM in response to Eric Root

    Thanks Eric. I found 2 files and trashed them. Then ran DiskUtility form the recovery disk several times. It only came back with the usual suspects from 10.7.5. However, when I proceed to restore the system I get a dialog warning me that this process wipes the entire disk. I thought the idea was to only restore the system? Since this is a very intensive machine I'd like to be sure before I proceed or choose to ran 10.8 over it. Please advice.

  • by Eric Root,

    Eric Root Eric Root Oct 17, 2015 9:49 AM in response to Server rookie
    Level 9 (71,180 points)
    iTunes
    Oct 17, 2015 9:49 AM in response to Server rookie

    I'm not clear about what you are doing. Are you restoring the system from a backup or re-installing the OS. If reinstalling the OS, it shouldn't normally affect the data files, but oops happen, which is why I suggested the backups.

  • by Server rookie,

    Server rookie Server rookie Oct 19, 2015 12:33 AM in response to Eric Root
    Level 1 (48 points)
    iPad
    Oct 19, 2015 12:33 AM in response to Eric Root

    Thanks Eric. Maybe my explanation wasn't that clear. I just followed your suggested steps in deling the Simbl files. After that I booted the Recovery disk as you (or Linc Davis) suggested and launched Disk Utility from there and from the 4 options I chose the option restore from TimeMachine. Then I got this dialog box warning me that this process wipes the entire disk. So my question is: why do I get this dialog as I only want to restore I few thing in System? By the way, I tried to skip this part and booted form the disk involved and the problem is still the same.

  • by Eric Root,

    Eric Root Eric Root Oct 19, 2015 11:01 AM in response to Server rookie
    Level 9 (71,180 points)
    iTunes
    Oct 19, 2015 11:01 AM in response to Server rookie

    You are welcome. A Time Machine restore from the Recovery Partition is an all or nothing restore. Have you tried reinstalling the OS?

  • by Server rookie,

    Server rookie Server rookie Oct 20, 2015 12:54 AM in response to Eric Root
    Level 1 (48 points)
    iPad
    Oct 20, 2015 12:54 AM in response to Eric Root

    Thanks Eric. TM was my first port of call as I thought it would behave just the way it normally does. I will now test what will happen if I select the original 10.7 installer.

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