I've just received a brand new iMac and every time I log on I get this really, really annoying message which says something about the settings in the Intego Backup Assistant.
I don't want this software on my iMac.
Does anyone know how to easily delete it?
iMac, OS X Mavericks (10.9.2)
Do you have an external hard drive attached? It appears that this software is sometimes included with the LaCie drives; in that case, you probably inadvertantly installed it when setting up the hard drive.
If my guess is correct, look in your Applications folder for that app and/or contact the developer for uninstall instructions.
OK, this is an external DVD drive, which I need to reinstall my Adobe CS 6; which I have on DVD.
I'll disconnect it and see if the problem goes away (I definitely didn't install any software with this DVD reader).
Thanks in the meantime.
Addendum:
I disconnected the external DVD drive and restarted, but the software message still appeared.
There is no uninstaller, so I copied the package (Intego Backup Assistant) to an external drive - just in case, and then deleted it from Users / StartupItems and then restarted.
Result - no message, although I've still got to use the drive to install my CS 6, but for the moment it's a fix.
Thanks
The problem with many external hard drives is that some mfrs include some or a lot of different softwares - none of which are necessary. If you did not format the drive when you first set it up (that would have included wiping the external drive), then the software is there and installed. That software also sometimes can cause a major problem (such as the recent debacle with WD drives and their software), so if you can find a way to get rid of it without wiping your drive, go ahead and do it.
babowa,
Thanks; I see what you mean. Of course, the drive in question was a DVD reader (which I bought "just in case" for my MacBookAir). As a result, no initialisation or formatting was done (nor necessary).
As I said, deleting the software from my Library / StartupItems folder, solved my startup angry note! I only intended to use the drive to install Adobe CS6, which I can probably do from a download, but as I've got the DVD and licence, I thoought I'd use the drive. Typically, too, I plugged the DVD reader in before I switched on, and I'm guessing that the software was installed automatically (the DVD reader takes a while to appear on the desktop, so there's a bit of a clue there that it's up to something).
I notice that some "solutions" to this problem on the web, suggested that, in order to uninstall Intego Backup Assistant, especially if you do what I've done, then you had to reinstall the software, stand on one leg in the corner, put on a woolly hat and sing "Rule Britania", etc. This might well be true for a formatted drive, but for a DVD reader I can't see it'll be necessary.
My new iMac (really good machine) starts up without any further to do, so I reckon this solves my particular problem - but I stress, this was only for a DVD reader.
Regards
Look on your mac and uninstall the intego software (probably called Family Protector or Antivirus), make sure to use the real uninstaller. It leaves behind a lot of rubbish after the uninstall, but if you want we will remove it by hand. If you do not find it look for a software with "download" in it's name.
LexSchellings,
Thanks, but I see neither Family Protector nor Antivirus.
As I said in my previous post to babowa, this is a DVD reader (not something that was "installed" - just a plug and play device), so by deleting the Intego Backup Assistant folder from my Library / LoginItems folder, the problem is solved.
OK, I meant on your Mac! But now it is not installed, it is probably a sales try (because they only have a free trial period). Disconnect the DVD, then download the Etrecheck app from www.etresoft.com, make an etrecheck list and copy/paste the list here to see if there is something on your mac.
Thanks for clarifying that is was a reader, not an external drive (when I googled the issue, the only things coming up were LaCie drives).
unistall intego backup assistant from my new imac
