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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a 4th Generation iPod touch and all of a sudden there is a mark on the screen. I haven't dropped it nor have I caused any damage. This is not a damage but a mark on the screen from inside. I have attached the photo of the same.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If you posted a screen shot taken with the iPod that indicates that it is not a screen problem
iPod touch mark on screen
