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itunes gift card

im having trouble with my itunes gift card i have entered the numbers on the back mutiple times and it says the number you have entered is not valid

iPhone 5

Posted on May 16, 2014 1:43 PM

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1 reply

May 16, 2014 1:51 PM in response to jkspikes

Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

itunes gift card

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