slg20101

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Q: how can I get itunes 11 to recognize windows media player

Got a new dell inspiron with a DVD burner as E drive. itunes is not recognizing that I have a burner. What can I do?

Posted on May 16, 2014 9:19 PM

I have this question too

Q: how can I get itunes 11 to recognize windows media player

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Helpful answers

by Allen A,

Allen A May 19, 2014 11:19 AM in response to slg20101
Community Specialists

May 19, 2014 11:19 AM in response to slg20101

Hello slg20101,

The article linked below provides some useful information and troubleshooting steps that can help resolve this issue.

iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308

Cheers,
Allen
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