Problems with screen macbook pro retina

Question

Problems with screen macbook pro retina

Hi

I've got a bif big problem. When I started my computer theis morning, the welcoming apple logo was pink. It resumed to its normal self moments later. This is a problem with the graphic card i'm afraid.

I've never had any problem like this.

All I know is that yesterday evening I installed OSX 10.9.3. I did not start the computer again since then. This might also be the issue.

I noticed the update is about improving 4K display support on Mac Pro (Late 2013) and Macbook Pro with 15-inch Retina (Late 2013)

My macbook is an early 2013 model.

Anyone else noticed something wrong with the 10.9.3 update?

Help! I don't want to buy a new logic board! My computer is just over one year old and has just ran out of warrenty.

MacBook Pro with Retina display, OS X Mavericks (10.9.3)

Posted on May 16, 2014 11:29 PM

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Answer 1

Best reply

johnaforsyth

Level 1

5 points

May 17, 2014 12:07 AM in response to Bad Gold Eagle

Yes had same problem with pink screen showing then going back to normal and sometimes when starting up the apple logo edges are pixilated then go back to normal after start up. This has just started after the update 10.9.3

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Answer 2

May 17, 2014 12:37 AM in response to johnaforsyth

I'm glad i'm not the only one to have this issue since 10.9.3!

You HAD the problem? Did you find a way round it?

I didn't do any clone of my mac before the update, i didn't know this udate would do such a mess!

I have on the other hand a Time machine backup, I think I will try Carbon Copy Cloner.

This software builds a "bootable" disk with your old backup, so you can just boot from it without necessarily restore from it. http://macintoshhowto.com/repair/back-up-computer.html

I've only got one question: What about the drivers (which seems to cause the problem)? Are they on the hard drive?

My graphic card is going berserk. The temperature is about 63°C! Normally it's down to about 40.

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Answer 3

May 17, 2014 12:50 AM in response to Bad Gold Eagle

It's now down to 40°C again.

It overheats only when I start the computer (when I have the pink screen problem)

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Answer 4

May 17, 2014 1:00 AM in response to Bad Gold Eagle

No still have problem, hoping another update will come out to remedy this update problem.

where do you find temperature

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Answer 5

May 17, 2014 1:16 AM in response to johnaforsyth

I downloaded Temperature Monitor

http://www.macupdate.com/app/mac/12381/temperature-monitor

Go ahead. It's a good software. Doesn't affect battery life.

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Answer 6

May 17, 2014 1:29 AM in response to Bad Gold Eagle

Thank you

Hopefully will get this problem fixed will keep searching to see if i can get any answers.

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Answer 7

May 17, 2014 1:33 AM in response to johnaforsyth

I have contacted Apple about this. (http://www.apple.com/feedback/)

You should do the same. Maybe they don't know about this problem.

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Answer 8

May 17, 2014 1:45 AM in response to Bad Gold Eagle

Contacted them also, fingers crossed we get a remedy. I dont think we will be the only ones with this problem since update. hopefully not a problem with graphics card

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Answer 9

May 17, 2014 1:51 AM in response to johnaforsyth

What is your computer?

Mine is an early 2013 Macbook Pro Retina 15-inch with intel Graphics HD 4000 and Nvidia Geforce GT 650 M

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Answer 10

May 17, 2014 1:51 AM in response to Bad Gold Eagle

Mines is mid 2012 macbook pro 15 with retina with intel Graphics HD4000 and Nvidia Geoforce GT 650 M same as yours

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Answer 11

May 17, 2014 1:57 AM in response to johnaforsyth

This might only affect "old" Macbook Pro Retinas.

I don't know which Driver is faulty, I think we're talking driver related issues. (have a look here http://www.tonymacx86.com/418-os-x-10-9-3-update.html). They have updated every single Graphic Card Driver with 10.9.3! The Problem might come from the Intel Card or the Nvidia one.

I know the current Macbook Pro the "late 2013" has a completely different logic board, SSD, RAM...

The late 2012 and early 2013 are pretty similar on the other hand...

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Answer 12

May 17, 2014 2:06 AM in response to Bad Gold Eagle

Noticed we have had plenty of viewers if anyone else has this problem please post

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Answer 13

May 17, 2014 2:09 AM in response to johnaforsyth

This might be my fault... 😉

I refresh the page every 5 mins and it counts as a new person visiting the site....

Sorry...

If anyone reading this has a clue to fix this?

You can't downgrade the drivers on osx. What is to do??

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Answer 14

May 17, 2014 3:18 PM in response to Bad Gold Eagle

Same here after updating to 10.9.3: Washy pink and green tint on my screen after rebooting or waking up from sleep mode. It's a 2013 MBP 13" Retina (Intel Iris graphic board). It recovers over time after a few minutes but I noticed the ghost image issue too:

http://www.macrumors.com/2013/03/15/apple-faces-class-action-lawsuit-over-screen -ghosting-on-retina-macbook-pros/

https://discussions.apple.com/thread/4034848

This advice from Apple doesn't help: http://support.apple.com/kb/HT5455

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Answer 15

May 18, 2014 12:16 AM in response to Bjoern Adamski

You're a genius!

I had the screen problem for a while ! Now i've got 2 problems 😝

Thankfully, my Mac still has warrenty (just...) I'll have my screen replaced.

It seems this "pink and green" problem affects 13-inch models as well. I have another rMBP, a late 2013 model.

I WON'T UPDATE TO 10.9.3 that's for sure!

Now that you mention it, i noticed when I bought the second computer that the screen was different. The 15-inch (LG display) is less white, a tad more pink whereas the 13-inch (Samsung display) is a lot brighter.

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