ArabFono

Q: i try to forget send reset my password but i not get any email reset from apple why ?

hi dear

 

i have email and apple id on appstore

 

but i forget my password

 

email is : ******

 

i did forget password or reset my password but im not get any email from apple

 

what i can do ?

 

how i send my password to my email ?

 

<Email Edited By Host>

Posted on May 19, 2014 8:27 AM

Close

Q: i try to forget send reset my password but i not get any email reset from apple why ?

  • All replies
  • Helpful answers

  • by Jason L,

    Jason L Jason L May 19, 2014 8:39 AM in response to ArabFono
    Community Specialists
    May 19, 2014 8:39 AM in response to ArabFono

    Hi ArabFono,

     

    If you still haven't received the email and you've already checked your junk mail or spam folders, take a look at the other options for resetting your Apple ID password in the article below. 

     

    Apple ID: If you forget your password

    http://support.apple.com/kb/ht5787

     

    If you know the answers to your security questions

    1. Go to My Apple ID (appleid.apple.com).
    2. Click "Reset your password."
    3. Enter your Apple ID and click Next.
    4. Select "Answer security questions" as your authentication method. Click Next.
    5. Select the birth date associated with your Apple ID, then click Next to begin answering your security questions.
    6. After answering your security questions, you will be asked to enter and confirm your new password. Click Reset Password when done.

    If you have access to the email addresses associated with your Apple ID

    1. Go to My Apple ID (appleid.apple.com).
    2. Click "Reset your password."
    3. Enter your Apple ID and click Next.
    4. Select "Email authentication" as your authentication method. Click Next.
    5. Apple will send a message to the primary email address or verified rescue email address associated with your Apple ID. Open the message and click "Reset Apple ID password".
    6. When the My Apple ID page opens, enter and confirm your new password, then click Reset Password.

    If you have two-step verification turned on

    1. Go to My Apple ID (appleid.apple.com).
    2. Click "Reset your password."
    3. Enter your Apple ID and click Next.
    4. Verify your identity: Enter the Recovery Key you were provided when setting up two-step verification, then choose a trusted device that will receive the verification code from Apple.
    5. After entering the verification code, create your new password and click Reset Password.

    If you don't have your Recovery Key or are unable to receive messages at your trusted device, follow the instructions for what to do if you can't sign in with two-step verification.

    Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.

    -Jason