alijaycor

Q: Iphoto won't open thumbnails

I took my '09 macbook to shop -- it was running extrememly slow with color wheel all the time I tried to do anything from browsing web to email and I couldn't get it to restore from time capsule. When I got it back I noticed that the updates that I had not done were done. (I only do security updates - why fix something that's not broken and wanted to save hd space)  ilife was updated (which I recently found out has new iphoto in it). Now iphoto opens but photos do not load from thumbnails. So far from what I've read here, I have done the cmd/opt hold while opening iphoto, chose 4th and 5th options. I've tried to restore from time capsule. I've tried to reinstall from app cd that came with computer. None of those things worked. I've downloaded iphoto library manager, tried to follow those instructions, but they didn't fit what I had on my screen. Please help. It's so frustrating to get a machine back from (apple certified) shop with new problems. I'd really really rather not have to buy iphoto. I'm also confused because iphoto info says iphoto 9 v 8.1.2  If I can't get iphoto to work, I'm perfectly happy viewing them from the library manager. But then I'd want to delete any duplicates of pics that may remain for (the malfunctioning) iphoto to use. I was originally trying to delete photos that I don't want from iphoto because I have a new macbook air that I want to transfer everything to, but that hard drive is only 128gb (only! haha) and this macbook already has 102 gb on it, so I wanted to delete unwanted things before I made the transfer. Thank you. Alice

MacBook (13-inch Mid 2009), Mac OS X (10.6.8)

Posted on May 17, 2014 12:12 PM

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Q: Iphoto won't open thumbnails

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  • by Terence Devlin,

    Terence Devlin Terence Devlin May 17, 2014 1:23 PM in response to alijaycor
    Level 10 (139,597 points)
    iLife
    May 17, 2014 1:23 PM in response to alijaycor

    So far from what I've read here, I have done the cmd/opt hold while opening iphoto, chose 4th and 5th options. I've tried to restore from time capsule.

     

    What exactly is the result of restoring from the Time Capsule?

     

    I've downloaded iphoto library manager, tried to follow those instructions, but they didn't fit what I had on my screen.

     

    Which instructions are those? Did you check out the Help on Library Manager?

     

    I'm also confused because iphoto info says iphoto 9 v 8.1.2

     

    Does it say that or iPhoto 09 v8.1.2 as the latest version of iPhoto 09 is v8.1.2. (iPhoto 09 is the marketing name, v8 is the version name.)

     

    If I can't get iphoto to work, I'm perfectly happy viewing them from the library manager. But then I'd want to delete any duplicates of pics that may remain for (the malfunctioning) iphoto to use.

     

    Library Manager offers a limited view into your iPhoto Library. Your photos are not "in" Library Manager.

     

     

     

    Just a note:

     

    Paragraphs help readers a lot.

  • by alijaycor,

    alijaycor alijaycor May 17, 2014 4:54 PM in response to Terence Devlin
    Level 1 (0 points)
    May 17, 2014 4:54 PM in response to Terence Devlin

    Sorry about the paragraphs.

     

    (Yes, it says iPhoto 09 v8.1.2)

     

    When I restored from time capsule earlier today (twice, from two different days, but I could go back farther...) iphoto opened and thumbnails appeared but the photos would not open. (which was my original problem)

     

    Ok, so I went to iplm help, duh,  (per your instructions) and followed those instructions (as opposed to ones someone wrote out on this discussion board which didn't match what was on my screen). I chose the library to rebuild (on the left -- default library) and then chose rebuild library.

     

    While that was going on, I kept getting many many messages saying "file can't be imported" or "copied" or something (wish I wrote it down).  Some were in groups -- numbers from 1 to 16 or so, maybe events with that many pictures in them?  That error message kept coming up and I kept clicking "ok" to proceed or continue... 

     

    After all that was done, I opened iphoto and didn't even get thumbnails.

     

    So then I restored iphoto from an earlier date (earlier then the previous two iphoto restore tries)  from time capsule and I still don't get even the thumbnails.

     

    At least the thumbnails are still there in iplm default library, but default library (rebuilt) is blank (like iphoto).

     

    If it would help to know the exact error message, I could rebuild the library again and write it down. [would I need to remove default library (rebuilt) first?]

     

    Can I merge default library with default library rebuilt? 

     

    Oh well, I seem to be getting deeper into a hole. :-(  But thanks for trying to help. :-)

     

    Alice

  • by Terence Devlin,

    Terence Devlin Terence Devlin May 18, 2014 12:13 AM in response to alijaycor
    Level 10 (139,597 points)
    iLife
    May 18, 2014 12:13 AM in response to alijaycor

    What happens when you try to view one of these troublesome images at full size in iPhoto?

  • by alijaycor,

    alijaycor alijaycor May 18, 2014 6:39 AM in response to Terence Devlin
    Level 1 (0 points)
    May 18, 2014 6:39 AM in response to Terence Devlin

    Since there weren't any thumbnails, I wasn't sure what you meant, but I went into iplm and "right" clicked on a thumbnail in my default library, then chose "select in iphoto". When iphoto opened all my thumbnails were back. (I think that made it switch back to my default library?) I clicked on the thumbnail and got a blank screen in iphoto. Same problem as before.

     

    Apparently, none of the photos transferred into the rebuilt library. I click on default library (rebuilt) in the left hand pane in iplm and the middle column under library, says 0 photos. The large preview area where thumbnails would be is blank. (Default library (not rebuilt) says 366 photos.)

     

    Ok, so I went back to do another rebuild library and chose to scavange photos this time. Here's the error message that comes up in iphoto (same as last attempt to rebuild without scavange chosen):

     

    "Unreadable files: 1"   "the following file could not be imported. (the file is in an unrecognizable format)" 

     

    Here is an actual file name in the box under "unreadable files 1": /Users/alijaywec/Pictures/iPhoto Library/Originals/2008/Aug 20, 2008/DSCN2281.JPG

     

    Then I click "ok" and got:

     

    "unreadable files 3"... and in the box this is one of the three files:  /var/folders/pc/pcPKdrjHH7mFz9w7Rv8vO++++TI/-Tmp-/Pics 45/IMG_0066.JPG

     

    iplm says it's importing events. Iphoto is saying it's importing photos. I got the error window in iphoto about 50-60 times, clicking "ok" each time.

     

    This is what iplm said when it said rebuild complete:

     

    No photos were imported

    2 albums were copied

    62 events were copied

    1 photo failed to be successfully imported into the destination library by iPhoto

    9 errors occurred during the transfer

     

    Trying to be as complete as I can. Hope some of this helps. Thanks again.

  • by Terence Devlin,

    Terence Devlin Terence Devlin May 18, 2014 9:08 AM in response to alijaycor
    Level 10 (139,597 points)
    iLife
    May 18, 2014 9:08 AM in response to alijaycor

    I think you need to start over from scratch.

     

    This thread: check out Old Toad's system for recreating a library.

     

    https://discussions.apple.com/thread/6221274?start=15&tstart=0

  • by alijaycor,

    alijaycor alijaycor May 18, 2014 1:14 PM in response to Terence Devlin
    Level 1 (0 points)
    May 18, 2014 1:14 PM in response to Terence Devlin

    Ok, I just tried that. When I tried to drag the folders (of years) from the originals folder, (from iphoto library, from pictures folder) -- when I tried to drag those folders to the open iphoto window I got the same error messages as beofre. "unreadable file...   ...unrecognizable format"  I hope it's ok to do this -- I'll reply to OT's message and reply to that thread to see what he says.  Thank you Terrence.  

  • by Old Toad,

    Old Toad Old Toad May 18, 2014 3:46 PM in response to alijaycor
    Level 10 (141,679 points)
    Photos for Mac
    May 18, 2014 3:46 PM in response to alijaycor

    Hello Old Toad. I hope it's ok to insert myself into this thread. Here is a link to the previous discussion, the suggestions of which I have tried and have not worked for me. I hope the copied link works... and that it's ok to use this method to show you what I've tried so far. (I apologize for lack of paragraphs in the first part. Just let me know if I should copy and paste the conversation, instead.)

     

    https://discussions.apple.com/thread/6232236

     

    Per Terrence's suggestion, after all else failed, I tried to start the library from scratch from your instructions, but when I drag the folders (that are in years) from the originals folder, into the iphoto window, I get the same message I get when I try to rebuild a library using iplm.

     

    "Unreadable files: 1"   "the following file could not be imported. (the file is in an unrecognizable format)"

     

     

    Is there anything else I can try? Thank you.

    Alice

     

    Open one of the subfolder within the year folder and drag several of the image files that you find into the open iPhoto window of the new library.  Do you still get the the unreadable file message? 

  • by alijaycor,

    alijaycor alijaycor May 18, 2014 4:43 PM in response to Old Toad
    Level 1 (0 points)
    May 18, 2014 4:43 PM in response to Old Toad

    Yes. Just to make sure I'm doing what I'm supposed to be doing.... 

     

    From pictures folder,  I "right click" on the iphoto library, (not iphoto library_2, that doesn't have "originals" folder)  click on show packages, originals, year, then attempt to drag individual pictures into iphoto that is opened with iphoto library_2, (which is blank with no thumbnails). 

     

    Still get same error message.

  • by Terence Devlin,

    Terence Devlin Terence Devlin May 18, 2014 11:14 PM in response to alijaycor
    Level 10 (139,597 points)
    iLife
    May 18, 2014 11:14 PM in response to alijaycor

    Make a new Library. iPhoto library_2 should have an originals folder, even if it's empty.

  • by alijaycor,

    alijaycor alijaycor May 19, 2014 6:31 AM in response to Terence Devlin
    Level 1 (0 points)
    May 19, 2014 6:31 AM in response to Terence Devlin

    I forgot to mention that I tried that. I first went to iphoto library_2 to find that originals folder, but iphoto_2 does not have an originals folder. I didn't know it was supposed to have an originals folder, so I just went to iphoto library and used that originals folder. 

     

    An interesting note, though. When I tried to rebuild the library once again to make iphoto library_3, the same thing was not in the pictures folder. Iphoto_3 was a folder, not an icon. I "right" clicked on it, then opened it and all of it's contents one by one, and there was not any "show package contents" to be found.  Where as iphoto library and library_2 are icons in the pictures folder that I could right click on and have "show package contents" to then click on.

     

    Also to reiterate, one of the things I did before writing here was to drag iphoto app to the trash, (then empty it) then reload it from the app install dvd that came with the computer. I also dragged it to the trash again and restored from time capsule two times (from two different dates). After each of those attempts opening iphoto brought up thumbnails but wouldn't load the pictures.

     

    Thanks. You guys are really trying to help me with this and I very much appreciate it.

     

    Alice

  • by alijaycor,

    alijaycor alijaycor May 21, 2014 7:09 AM in response to alijaycor
    Level 1 (0 points)
    May 21, 2014 7:09 AM in response to alijaycor

    I was wondering if there is any more help out there to try to get iphoto working again.

     

    This may be another interesting thing... I just tried to open a new jpg that I just got in an email, using iphoto, and I got the same message. "unrecognizable format".

     

    What about trying again to drag the app from my app folder to the trash? Should I get it from an old time capsule backup or from the app dvd that came with the computer? (I have tried both those things already, but sometimes things just inexplicabley work the second time...  and sometimes they don't...)

     

    If not, I will just forget about using iphoto, and use iplm and look at them in pdf.

     

    But that kind of *****.

     

    Would anyone like to guess what is likely to happen when I get a new computer and transfer files from this one?

     

    Iphoto is destroyed on this computer beyond repair all becuase a tech downloaded ilife updates that I had chosen not to download?

     

    Is it safe to just delete all the extra libraries?

     

    I also thought it interesting that in my pictures folder iphoto library_2 is an icon (that has the ctr/click "show package contents") and iphoto_3 is a folder. I'm curious as to why that is, if anyone might know.

     

    Thanks for any help.

  • by Terence Devlin,

    Terence Devlin Terence Devlin May 21, 2014 8:06 AM in response to alijaycor
    Level 10 (139,597 points)
    iLife
    May 21, 2014 8:06 AM in response to alijaycor

    You have iPhoto 09 which v.8.1.2, correct?

     

    I also thought it interesting that in my pictures folder iphoto library_2 is an icon (that has the ctr/click "show package contents") and iphoto_3 is a folder. I'm curious as to why that is, if anyone might know.

     

    iPhoto_3 is not a valid iPhoto Library.

     

    Yes you can trash unwanted Libraries.

     

    You can try reinstall the app.

     

    To re-install iPhoto... (you'll need to use the additional steps for the older versions.)

     

    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)

     

    2. Download it from the App Store to reinstall It's on your Purchases List* there.

     

    For older versions that have been installed from Disk you'll need these additional steps:

     

    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.

     

    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type

     

    /var/db/receipts/

     

    2c: on 10.7 or later they're at

     

    /private/var/db/receipts

     

    A Finder Window will open at that location and you can remove the iPhoto pkg files.

     

    3. Re-install.

     

    If you purchased an iLife Disk, then iPhoto is on it.

     

    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.

     

    *Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.

     

    http://support.apple.com/kb/HT4928

     

    One question often asked: Will I lose my Photos if I reinstall?

     

    iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.


  • by alijaycor,

    alijaycor alijaycor May 21, 2014 11:50 AM in response to Terence Devlin
    Level 1 (0 points)
    May 21, 2014 11:50 AM in response to Terence Devlin

    "iPhoto_3 is not a valid iPhoto Library."

     

    Ok, but it was there right under iphoto_2. (as a folder)  :-) That's what iplm named it.

     

    And, yes, I did have 8.1.2

     

    I trashed unwanted libararies and reinstalled app and downloaded update so I'm back to 8.1.2

     

    I dragged iphoto app to the trash, removed the pkg files, emptied the trash, reloaded iphoto from app install disk that came with computer. (I retried the jpg from my email at this point, but got "unrecognizable format" again.

     

    First time I tried to open iphoto it asked me which library to open (only gave me one, since I had discarded the others), then said "you can't open your current iphoto library using this version of iphoto", (I checked from the iphoto menu and it said 8.1). "You've made changes to your library using a newer version of iphoto." So I downloaded and installed 8.1.2.

     

    Back to square one. I do have thumbnails in iphoto, but they won't open. And the new .jpg from my email gets the same message when I choose to open with iphoto.

     

    It seems there isn't any left to try.

  • by Terence Devlin,

    Terence Devlin Terence Devlin May 21, 2014 12:42 PM in response to alijaycor
    Level 10 (139,597 points)
    iLife
    May 21, 2014 12:42 PM in response to alijaycor

    A test:

     

    Swtich to another User Account on your Mac and make a library there. Try import a couple of these shots there. Does that work?

     

    Where are these jpegs coming from? Any chance they are greyscale or CYMK images?

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