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how do I remove Bing from Safari

I really find Bing's intrusion into Safari irritating. How do I prevent it? Further, how did they do this?

Yes, I have chosen other search engines in my Safari preferences, but the Bing vampires have figured out a method around my preferences and Bing keeps showing up. I think I should have a right not to use that engine if I so desire. I may get irritated enough to start using chrome or firefox.


Thanks

iMac G4, G5 tower, Powerbooks, Mac OS X (10.3.9)

Posted on May 17, 2014 3:21 PM

Reply
6 replies

May 17, 2014 5:32 PM in response to Dyscrasia

You may have installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)

Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.

Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.

Step 1

In the Applications folder, there should be an item named "Genieo". Select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.

There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.

This step does not completely inactivate Genieo.

Step 2

Don't take this step unless you completed Step 1, including the restart, without any error messages. If you couldn't complete Step 1, stop here and ask for instructions.

Triple-click anywhere in the line below on this page to select it:

/Library/Frameworks/GenieoExtra.framework

Right-click or control-click the line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.

If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.

Move each of these items to the Trash in the same way:

  
 
    
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client

/usr/lib/libgenkit.dylib

/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib

~/Library/Application Support/com.genieoinnovation.Installer

~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist

If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.

Restart and empty the Trash. Don't try to empty the Trash until you have restarted.

Step 3

From the Safari menu bar, select

Safari Preferences... Extensions

Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.

Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.

Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.

You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.

Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam.

Sep 17, 2014 4:02 PM in response to Dyscrasia

I am being frustrated by this too. Bing has hijacked my browser and I have to specifically go to other browsers. Very annoying and I don't find Bing that good when comparing to Google and others.


I don't have Genieo on my computer/hard drive.


Help! How could Apple let Safari users be defenseless when wanting to choose browsers? Preferences should have a role here.

Sep 28, 2014 5:36 AM in response to JB 401

Many thanks for the note. Interestingly, I did as you suggested. I was surprised that there were no extensions in my Safari extensions folder. So.......however, Bing has hijacked my Safari I don't have a clue. All of my search engine preferences are set for Google. It must be some nefarious cabal created by the Microsoft folks.


I did learn something about having Safari extensions, but unfortunately that did not solve the mystery.

Nov 19, 2014 11:00 AM in response to Dyscrasia

I have been pecking away at this problem for months, following suggestions and this is what finally worked for me! I opened safari and clicked on the word safari at the top of the computer. From the drop down menu I clicked on preferences and from there chose Extensions. There was one extension in the box and I deleted it. Voila - Bing is gone! No more pesky bing searches coming up when I type my query into the google URL bar.

how do I remove Bing from Safari

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