one_wayne

Level 1 (0 points)

Q: how to unencrypt backup password unkown

can you turn off backup encryption if you do not know the password?

iPhone 4S, iOS 7.1.1

Posted on May 18, 2014 1:32 AM

I have this question too

Q: how to unencrypt backup password unkown

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by brenden dv,

brenden dv May 20, 2014 7:45 AM in response to one_wayne
Community Specialists

May 20, 2014 7:45 AM in response to one_wayne

Hi one_wayne,

If you are having issues with an encrypted iOS backup in iTunes, you may find the following article helpful:

iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162

Regards,
- Brenden
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