Q: Some of my songs in my library pop up a window that says"file could not be found would you like us to locate it ? So I say yes and ... Some of my songs in my library pop up a window that says"file could not be found would you like us to locate it ? So I say yes and click on the file it "locates" but the same thing happens..how do I fix that? more
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Helpful answers
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May 20, 2014 6:47 AM in response to roscoegeeby matt00,Hi roscoegee,
When tracks in iTunes display a
it means the file cannot be located; it may have been moved or deleted. For this issue, see the following article:iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
http://support.apple.com/kb/HT2519
Thanks,
Matt M.