Hi,
After i update iTunes with this version (12.6.3.6), the program will 'hang' for few minutes and unable to load App Store.
I don't have this issue for previous version (12.6.2.20).
Here is 'Run Diagnostics' result.
Please advise.
Microsoft Windows 7 x64 Home Basic Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 560
iTunes 12.6.3.6
FairPlay 2.12.8
Apple Application Support 6.0.2
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 11.0.0.30
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iCloud for Windows 6.2.3.17
iTunes Serial Number 00000000106A984C
Current user is an administrator.
The current local date and time is 2017-10-19 12:21:42.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) G45/G43 Express Chipset
Intel Corporation, Intel(R) G45/G43 Express Chipset
**** Runtime Libraries ****
c:\windows\system32\msvcp140.dll: 14.10.25008.0
c:\windows\system32\vcruntime140.dll: 14.10.25008.0
c:\windows\system32\ucrtbase.dll: 10.0.10586.788
c:\windows\system32\msvcp100.dll: 10.0.40219.325
c:\windows\system32\msvcr100.dll: 10.0.40219.325
c:\windows\system32\msvcp120.dll: 12.0.21005.1
c:\windows\system32\msvcr120.dll: 12.0.21005.1
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 47668e99f8ca725e650656e7e4c0427f
Bonjour service 3.1.0.1 (333.18) is currently running.
iPodService 12.6.3.6 (x64) is currently running.
iTunesHelper 12.6.3.6 is currently running.
Apple Mobile Device Service service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {7D83A4BF-FA78-42EC-AD93-A544BF5E9083}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.1.11
Subnet Mask: 255.255.0.0
Default Gateway: 192.168.0.254
DHCP Enabled: Yes
DHCP Server: 192.168.0.4
Lease Obtained: Thu Oct 19 12:09:59 2017
Lease Expires: Thu Jan 1 08:00:00 1970
DNS Servers: 192.168.0.4
192.168.0.7
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2017-10-19 10:11:19.