Hi, can anyone help? I had to change my Apple ID to my new email address after my old one got hacked. The problem is my icloud address is still at the old email address and my phone constantly promts me to verify my icloud info . How do i update the icloud address and password?
Hi Jo Ma,
Thanks for visiting Apple Support Communities.
You can use these steps to change your signed in iCloud account after changing your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
If you're still signed in with your previous Apple ID:
- Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
- Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
If you are prompted for the password for your old Apple ID (iCloud account), first try your current password. If that password is not accepted, see the additional tips in this article:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
All the best,
Jeremy
How to change icloud information?
