Q: iphone 5 doesn't show on desktop

When I connect my iphone 5 to the imac it no longer is visible on the desktop. I also used to see an icon of it when i opened the "hard drive" icon on the desktop and it would list all the devices connected. Is something wrong with my stuff????

iMac, OS X Mavericks (10.9), 20" (early 2008)

Posted on May 18, 2014 11:28 AM

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Q: iphone 5 doesn't show on desktop

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by jeremy_v,

jeremy_v May 20, 2014 7:24 AM in response to Sharpiejeff
Community Specialists

May 20, 2014 7:24 AM in response to Sharpiejeff

Hi Sharpiejeff,

Thanks for visiting Apple Support Communities.

You can use the steps in these articles to troubleshoot the connection between your iPhone and iMac:

iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591

iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254

Best Regards,

Jeremy
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