iMac shuts down randomly then restarts

Question

Hello everyone, I&#x27;ve been having some issues with my iMac recently. Starting about three weeks ago, my iMac will randomly shut down and then restart. The screen turns black then after a few seconds the display turns on with a message stating "Your computer restarted because of a problem. Press any key or wait a few seconds to continue starting up." This has been happening multiple times per day. The time elapsed between initial start up and the random shut down has varied. Yesterday, I was using safari for about 15 minutes when it shut down (only other app open was Mail). I let the system restart and then went back to what I was doing. That lasted about 20 minutes before the shut down happened again. Any advice would be appreciated. My next step will be to call AppleCare if I cannot solve the issue before then.      21.5-inch iMac                                                                With the following configuration:•      2.7GHz Quad-core Intel Core i5, Turbo Boost up to 3.2GHz•      8GB 1600MHz DDR3 SDRAM - 2x4GB•      1TB Serial ATA Drive @ 5400 rpm•      NVIDIA GeForce GT 640M 512MB GDDR5

shldr2thewheel · Answer

http://support.apple.com/kb/ts3742http://support.apple.com/kb/ht2546

SeaPapp · Answer

Ashley, that&#x27;s a kernel panic http://support.apple.com/kb/TS4636There should be a panic log, if you can copy it and post it here maybe we can figure it out http://support.apple.com/kb/HT2546?viewlocale&#x3D;en_US

ashley0513 · Answer

Hi Mike,Thank you for your help. I went to the panic log but there are many files inside. Should I look for something in particular to post?I apologize for my ignorance in this matter.

ashley0513 · Answer

This document has the word crash across it so I assumed that it might be important. ; )Process:         Adobe Flash Player Install Manager [620]Path:            /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install ManagerIdentifier:      Adobe Flash Player Install ManagerVersion:         13.0.0.206Code Type:       X86 (Native)Parent Process:  Install Adobe Flash Player [454]Responsible:     Adobe Flash Player Install Manager [620]User ID:         0Date/Time:       2014-05-09 19:51:19.133 -0700OS Version:      Mac OS X 10.9.2 (13C1021)Report Version:  11Anonymous UUID:  CF1E4434-650D-5506-002E-47229DF10614Sleep/Wake UUID: 3061BB60-EE6B-431C-8141-D67DD7DE70C0Crashed Thread:  0Exception Type:  EXC_BAD_ACCESS (SIGBUS)Exception Codes: 0x000000000000000a, 0x0000000000024000VM Regions Near 0x24000:    __OBJC                 0000000000021000-0000000000024000 [   12K] rw-/rwx SM&#x3D;COW  /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager--&gt; __LINKEDIT             0000000000024000-0000000000038000 [   80K] r--/rwx SM&#x3D;COW  /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager    VM_ALLOCATE            0000000000038000-0000000000039000 [    4K] rw-/rwx SM&#x3D;ALI  Application Specific Information:dyld: launch, loading dependent libraries/Volumes/e4e1a5f342abefc6bf3cb5b7b86f61dc3c6c5c8a/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install ManagerThread 0 Crashed:0   dyld                                    0x8fe1c860 ImageLoaderMachOCompressed::eachBind(ImageLoader::LinkContext const&amp;, unsigned long (ImageLoaderMachOCompressed::*)(ImageLoader::LinkContext const&amp;, unsigned long, unsigned char, char const*, unsigned char, long, int, char const*, ImageLoaderMachOCompressed::LastLookup*, bool)) + 24801   dyld                                    0x8fe1be26 ImageLoaderMachOCompressed::doBind(ImageLoader::LinkContext const&amp;, bool) + 1342   dyld                                    0x8fe1114f ImageLoader::recursiveBind(ImageLoader::LinkContext const&amp;, bool, bool) + 1593   dyld                                    0x8fe10740 ImageLoader::link(ImageLoader::LinkContext const&amp;, bool, bool, bool, ImageLoader::RPathChain const&amp;) + 2144   dyld                                    0x8fe06905 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&amp;) + 1765   dyld                                    0x8fe0763c dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 21116   dyld                                    0x8fe03264 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 4307   dyld                                    0x8fe03077 _dyld_start + 71Thread 0 crashed with X86 Thread State (32-bit):  eax: 0x8fe2a07e  ebx: 0x8fe1bdae  ecx: 0x8fe38a0c  edx: 0x00024000  edi: 0x00024000  esi: 0x00000000  ebp: 0xbffff1f8  esp: 0xbffff150   ss: 0x00000023  efl: 0x00010246  eip: 0x8fe1c860   cs: 0x0000001b   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  cr2: 0x00024000Logical CPU:     2Error Code:      0x00000004Trap Number:     14Binary Images:         0 - 0xffffffffffffffff +com.adobe.flashplayer.installmanager (13.0.0.206) &lt;2CF5283E-58CC-35E1-997A-5BF9EDABE4EA&gt; 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/usr/lib/libxml2.2.dylib0x9c30f000 - 0x9c311fff  libquarantine.dylib (71) &lt;EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C&gt; /usr/lib/system/libquarantine.dylib0x9c312000 - 0x9c3aaff7  com.apple.Metadata (10.7.0 - 800.23) &lt;6590358F-9677-3257-8780-FF0462852EDD&gt; /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata0x9c3ab000 - 0x9c3b9fff  libxar.1.dylib (202) &lt;B73748D4-F830-3C71-98B3-7A3ABF5136FD&gt; /usr/lib/libxar.1.dylibExternal Modification Summary:  Calls made by other processes targeting this process:    task_for_pid: 0    thread_create: 0    thread_set_state: 0  Calls made by this process:    task_for_pid: 0    thread_create: 0    thread_set_state: 0  Calls made by all processes on this machine:    task_for_pid: 1027    thread_create: 1    thread_set_state: 0VM Region Summary:ReadOnly portion of Libraries: Total&#x3D;148.6M resident&#x3D;90.1M(61%) swapped_out_or_unallocated&#x3D;58.4M(39%)Writable regions: Total&#x3D;8364K written&#x3D;0K(0%) resident&#x3D;68K(1%) swapped_out&#x3D;0K(0%) unallocated&#x3D;8296K(99%)REGION TYPE                      VIRTUAL&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;                      &#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;Stack                              64.0MVM_ALLOCATE                           8K__DATA                             14.5M__IMAGE                             528K__LINKEDIT                         43.1M__OBJC                             1944K__PAGEZERO                            4K__TEXT                            105.5M__UNICODE                           544Kmapped file                        97.0Mshared memory                         4K&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;                      &#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;TOTAL                             327.0MSystem Profile:Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f8Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MBMemory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial portsNetwork Service: AirPort, AirPort, en1Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TBUSB Device: Backup+ BKUSB Device: HubUSB Device: Keyboard HubUSB Device: Apple KeyboardUSB Device: HubUSB Device: BRCM20702 HubUSB Device: Bluetooth USB Host ControllerUSB Device: HubUSB Device: FaceTime HD Camera (Built-in)Thunderbolt Bus: iMac, Apple Inc., 23.4

SeaPapp · Answer

I can&#x27;t get anything from reading a crash log, perhaps Linc Davis will find this thread and join in, he seems to know everything about OS X. The file I was hoping you could locate starts with the word panic.

andyBall_uk · Answer

That&#x27;s an Application crash log for the Flash Player Installer.Open Console.app from /Applications/UtilitiesLook for the section &#x27;System Diagnostic Reports&#x27; in the left pane &amp; see if there&#x27;s a recent .panic log.

ashley0513 · Answer

Hi Andy,This was the first kernal listed from 4/18:Anonymous UUID:       CF1E4434-650D-5506-002E-47229DF10614Fri Apr 18 20:59:53 2014panic(cpu 0 caller 0xffffff8004cdbe2e): Kernel trap at 0xffffff8004dca12b, type 13&#x3D;general protection, registers:CR0: 0x0000000080010033, CR2: 0x00007f9f1af2800a, CR3: 0x000000002685b04f, CR4: 0x00000000001606e0RAX: 0x7fffff802be6d4e0, RBX: 0xffffff802be5b1e0, RCX: 0x0000000000000000, RDX: 0x0000000000000000RSP: 0xffffff80fdcfb590, RBP: 0xffffff80fdcfb5a0, RSI: 0x0000000000000001, RDI: 0xffffff802be5b1e0R8:  0x0000000000000000, R9:  0x000000000000000b, R10: 0x0000000000000000, R11: 0xffffff80299929c0R12: 0xffffff802be6d4b0, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x000000000000000bRFL: 0x0000000000010246, RIP: 0xffffff8004dca12b, CS:  0x0000000000000008, SS:  0x0000000000000010Fault CR2: 0x00007f9f1af2800a, Error code: 0x0000000000000000, Fault CPU: 0x0Backtrace (CPU 0), Frame : Return Address0xffffff80e7701c50 : 0xffffff8004c22fa9 0xffffff80e7701cd0 : 0xffffff8004cdbe2e 0xffffff80e7701ea0 : 0xffffff8004cf3326 0xffffff80e7701ec0 : 0xffffff8004dca12b 0xffffff80fdcfb5a0 : 0xffffff8004dc9b2a 0xffffff80fdcfb600 : 0xffffff8004ddbe01 0xffffff80fdcfb650 : 0xffffff8004ddb3a0 0xffffff80fdcfb690 : 0xffffff8004de2460 0xffffff80fdcfb6c0 : 0xffffff8004dda2cf 0xffffff80fdcfb780 : 0xffffff8004f615b4 0xffffff80fdcfb890 : 0xffffff8004f69b9b 0xffffff80fdcfba60 : 0xffffff8004dfcecb 0xffffff80fdcfbac0 : 0xffffff8004dd588b 0xffffff80fdcfbb40 : 0xffffff8004dd51e4 0xffffff80fdcfbc00 : 0xffffff8004df10b2 0xffffff80fdcfbd80 : 0xffffff8004de904c 0xffffff80fdcfbf50 : 0xffffff800503e363 0xffffff80fdcfbfb0 : 0xffffff8004cf3b26 BSD process name corresponding to current thread: PythonMac OS version:13C64Kernel version:Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953Kernel slide:     0x0000000004a00000Kernel text base: 0xffffff8004c00000System model name: iMac13,1 (Mac-00BE6ED71E35EB86)System uptime in nanoseconds: 22835201297228last loaded kext at 22798248042412: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f87025000, size 49152)last unloaded kext at 18932744245937: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f87025000, size 32768)loaded kexts:com.apple.driver.AppleIntelMCEReporter          104com.apple.driver.AppleBluetoothMultitouch          80.14com.apple.driver.AudioAUUC          1.60com.apple.driver.AppleHWSensor          1.9.5d0com.apple.driver.ApplePlatformEnabler          2.0.9d1com.apple.driver.AGPM          100.14.15com.apple.driver.X86PlatformShim          1.0.0com.apple.filesystems.autofs          3.0com.apple.iokit.IOBluetoothSerialManager          4.2.3f10com.apple.driver.AppleMikeyHIDDriver          124com.apple.driver.AppleHDA          2.6.0f1com.apple.iokit.IOUserEthernet          1.0.0d1com.apple.driver.AppleUpstreamUserClient          3.5.13com.apple.GeForce          8.2.4com.apple.Dont_Steal_Mac_OS_X          7.0.0com.apple.driver.AppleHWAccess          1com.apple.driver.AppleThunderboltIP          1.1.2com.apple.driver.AppleSMCLMU          2.0.4d1com.apple.driver.AppleMCCSControl          1.1.12com.apple.driver.AppleLPC          1.7.0com.apple.driver.AppleMikeyDriver          2.6.0f1com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10com.apple.driver.AppleIntelHD4000Graphics          8.2.4com.apple.driver.AppleIntelFramebufferCapri          8.2.4com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1com.apple.BootCache          35com.apple.driver.XsanFilter          404com.apple.iokit.IOAHCIBlockStorage          2.5.1com.apple.driver.AppleSDXC          1.5.2com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2com.apple.driver.AppleAHCIPort          3.0.0com.apple.driver.AirPort.Brcm4331          700.20.22com.apple.driver.AppleUSBHub          666.4.0com.apple.driver.AppleUSBEHCI          660.4.0com.apple.driver.AppleUSBXHCI          670.4.0com.apple.driver.AppleRTC          2.0com.apple.driver.AppleACPIButtons          2.0com.apple.driver.AppleHPET          1.8com.apple.driver.AppleSMBIOS          2.1com.apple.driver.AppleACPIEC          2.0com.apple.driver.AppleAPIC          1.7com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0com.apple.nke.applicationfirewall          153com.apple.security.quarantine          3com.apple.driver.AppleIntelCPUPowerManagement          216.0.0com.apple.driver.IOBluetoothHIDDriver          4.2.3f10com.apple.driver.AppleMultitouchDriver          245.13com.apple.kext.triggers          1.0com.apple.iokit.IOSerialFamily          10.0.7com.apple.driver.DspFuncLib          2.6.0f1com.apple.vecLib.kext          1.0.0com.apple.iokit.IOAudioFamily          1.9.5fc2com.apple.kext.OSvKernDSPLib          1.14com.apple.iokit.IOBluetoothFamily          4.2.3f10com.apple.iokit.IOAcceleratorFamily          98.14com.apple.nvidia.driver.NVDAGK100Hal          8.2.4com.apple.nvidia.driver.NVDAResman          8.2.4com.apple.driver.AppleThunderboltEDMSink          2.1.3com.apple.driver.AppleHDAController          2.6.0f1com.apple.iokit.IOHDAFamily          2.6.0f1com.apple.driver.AppleSMBusController          1.0.11d1com.apple.driver.AppleSMBusPCI          1.0.12d1com.apple.driver.X86PlatformPlugin          1.0.0com.apple.driver.AppleSMC          3.1.8com.apple.driver.IOPlatformPluginFamily          5.7.0d10com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10com.apple.iokit.IOSurface          91com.apple.iokit.IONDRVSupport          2.4.1com.apple.iokit.IOAcceleratorFamily2          98.14com.apple.AppleGraphicsDeviceControl          3.4.35com.apple.iokit.IOGraphicsFamily          2.4.1com.apple.driver.AppleUSBHIDKeyboard          170.15com.apple.driver.AppleHIDKeyboard          170.15com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6com.apple.iokit.IOUSBMassStorageClass          3.6.0com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6com.apple.iokit.IOUSBHIDDriver          660.4.0com.apple.driver.AppleThunderboltDPInAdapter          3.1.7com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5com.apple.driver.AppleUSBMergeNub          650.4.0com.apple.driver.AppleUSBComposite          656.4.1com.apple.driver.AppleThunderboltNHI          2.0.1com.apple.iokit.IOThunderboltFamily          3.2.7com.apple.iokit.IOEthernetAVBController          1.0.3b4com.apple.driver.mDNSOffloadUserClient          1.0.1b5com.apple.iokit.IOAHCIFamily          2.6.5com.apple.iokit.IO80211Family          630.35com.apple.iokit.IONetworkingFamily          3.2com.apple.iokit.IOUSBUserClient          660.4.2com.apple.iokit.IOUSBFamily          675.4.0com.apple.driver.AppleEFINVRAM          2.0com.apple.driver.AppleEFIRuntime          2.0com.apple.iokit.IOHIDFamily          2.0.0com.apple.iokit.IOSMBusFamily          1.1com.apple.security.sandbox          278.11com.apple.kext.AppleMatch          1.0.0d1com.apple.security.TMSafetyNet          7com.apple.driver.AppleKeyStore          2com.apple.driver.DiskImages          371.1com.apple.iokit.IOStorageFamily          1.9com.apple.iokit.IOReportFamily          23com.apple.driver.AppleFDEKeyStore          28.30com.apple.driver.AppleACPIPlatform          2.0com.apple.iokit.IOPCIFamily          2.9com.apple.iokit.IOACPIFamily          1.4com.apple.kec.corecrypto          1.0com.apple.kec.pthread          1System Profile:Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f8Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MBMemory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial portsNetwork Service: AirPort, AirPort, en1Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TBUSB Device: Backup+ BKUSB Device: HubUSB Device: FaceTime HD Camera (Built-in)USB Device: HubUSB Device: Keyboard HubUSB Device: Apple KeyboardUSB Device: HubUSB Device: BRCM20702 HubUSB Device: Bluetooth USB Host ControllerThunderbolt Bus: iMac, Apple Inc., 23.4And this is the most recent kernal posted from 5/18:Anonymous UUID:       CF1E4434-650D-5506-002E-47229DF10614Sun May 18 09:06:01 2014panic(cpu 2 caller 0xffffff80062dbe7e): Kernel trap at 0xffffff80066bc0e0, type 13&#x3D;general protection, registers:CR0: 0x0000000080010033, CR2: 0x0000000112a9dce0, CR3: 0x00000000530f102f, CR4: 0x00000000001606e0RAX: 0x7fffff8006869b80, RBX: 0xffffff802c83e980, RCX: 0x0000000001000000, RDX: 0xffffff801bee9bb8RSP: 0xffffff8110ea3b00, RBP: 0xffffff8110ea3b00, RSI: 0xffffff802c83e980, RDI: 0xffffff802c861d40R8:  0xffffff801bee9b50, R9:  0xffffff8029096640, R10: 0xffffff80068d15f0, R11: 0x0000000000000000R12: 0xffffff7f8744ee58, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8028fa5600RFL: 0x0000000000010282, RIP: 0xffffff80066bc0e0, CS:  0x0000000000000008, SS:  0x0000000000000010Fault CR2: 0x0000000112a9dce0, Error code: 0x0000000000000000, Fault CPU: 0x2Backtrace (CPU 2), Frame : Return Address0xffffff80eeeeddf0 : 0xffffff8006222fa9 0xffffff80eeeede70 : 0xffffff80062dbe7e 0xffffff80eeeee040 : 0xffffff80062f3376 0xffffff80eeeee060 : 0xffffff80066bc0e0 0xffffff8110ea3b00 : 0xffffff80066bb655 0xffffff8110ea3b20 : 0xffffff80066bb60e 0xffffff8110ea3b40 : 0xffffff7f87447b56 0xffffff8110ea3b60 : 0xffffff7f8744a5d4 0xffffff8110ea3b90 : 0xffffff80066cdcad 0xffffff8110ea3bf0 : 0xffffff80066cb85f 0xffffff8110ea3d40 : 0xffffff80062b65a8 0xffffff8110ea3e50 : 0xffffff8006226bf1 0xffffff8110ea3e80 : 0xffffff80062139f5 0xffffff8110ea3ef0 : 0xffffff800621e043 0xffffff8110ea3f70 : 0xffffff80062c97bd 0xffffff8110ea3fb0 : 0xffffff80062f3b96       Kernel Extensions in backtrace:         com.apple.iokit.IOSurface(91.0)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7 f87444000-&gt;0xffffff7f87455fffBSD process name corresponding to current thread: com.apple.WebKitMac OS version:13C1021Kernel version:Darwin Kernel Version 13.1.0: Wed Apr  2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5Kernel slide:     0x0000000006000000Kernel text base: 0xffffff8006200000System model name: iMac13,1 (Mac-00BE6ED71E35EB86)System uptime in nanoseconds: 1066250644968last loaded kext at 267222780649: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f885ee000, size 65536)last unloaded kext at 327990762103: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f885ee000, size 57344)loaded kexts:com.apple.driver.AudioAUUC          1.60com.apple.driver.AppleHWSensor          1.9.5d0com.apple.driver.ApplePlatformEnabler          2.0.9d1com.apple.driver.AGPM          100.14.15com.apple.driver.X86PlatformShim          1.0.0com.apple.filesystems.autofs          3.0com.apple.driver.AppleBluetoothMultitouch          80.14com.apple.iokit.IOBluetoothSerialManager          4.2.3f10com.apple.driver.AppleMikeyHIDDriver          124com.apple.driver.AppleHDA          2.6.0f1com.apple.driver.AppleUpstreamUserClient          3.5.13com.apple.iokit.IOUserEthernet          1.0.0d1com.apple.GeForce          8.2.4com.apple.Dont_Steal_Mac_OS_X          7.0.0com.apple.driver.AppleHWAccess          1com.apple.driver.AppleMikeyDriver          2.6.0f1com.apple.driver.AppleLPC          1.7.0com.apple.driver.AppleSMCLMU          2.0.4d1com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10com.apple.driver.AppleMCCSControl          1.1.12com.apple.driver.AppleThunderboltIP          1.1.2com.apple.driver.AppleIntelHD4000Graphics          8.2.4com.apple.driver.AppleIntelFramebufferCapri          8.2.4com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1com.apple.BootCache          35com.apple.driver.XsanFilter          404com.apple.iokit.IOAHCIBlockStorage          2.5.1com.apple.driver.AppleSDXC          1.5.2com.apple.driver.AirPort.Brcm4331          700.20.22com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2com.apple.driver.AppleUSBHub          666.4.0com.apple.driver.AppleAHCIPort          3.0.0com.apple.driver.AppleUSBEHCI          660.4.0com.apple.driver.AppleUSBXHCI          670.4.0com.apple.driver.AppleACPIButtons          2.0com.apple.driver.AppleRTC          2.0com.apple.driver.AppleHPET          1.8com.apple.driver.AppleSMBIOS          2.1com.apple.driver.AppleACPIEC          2.0com.apple.driver.AppleAPIC          1.7com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0com.apple.nke.applicationfirewall          153com.apple.security.quarantine          3com.apple.driver.AppleIntelCPUPowerManagement          216.0.0com.apple.kext.triggers          1.0com.apple.driver.IOBluetoothHIDDriver          4.2.3f10com.apple.driver.AppleMultitouchDriver          245.13com.apple.iokit.IOSerialFamily          10.0.7com.apple.driver.DspFuncLib          2.6.0f1com.apple.vecLib.kext          1.0.0com.apple.iokit.IOAudioFamily          1.9.5fc2com.apple.kext.OSvKernDSPLib          1.14com.apple.iokit.IOBluetoothFamily          4.2.3f10com.apple.nvidia.driver.NVDAGK100Hal          8.2.4com.apple.nvidia.driver.NVDAResman          8.2.4com.apple.iokit.IOAcceleratorFamily          98.14com.apple.driver.AppleHDAController          2.6.0f1com.apple.iokit.IOHDAFamily          2.6.0f1com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10com.apple.driver.AppleSMBusPCI          1.0.12d1com.apple.driver.X86PlatformPlugin          1.0.0com.apple.driver.AppleSMC          3.1.8com.apple.driver.IOPlatformPluginFamily          5.7.0d10com.apple.driver.AppleSMBusController          1.0.11d1com.apple.driver.AppleThunderboltEDMSink          2.1.3com.apple.iokit.IOSurface          91com.apple.iokit.IONDRVSupport          2.4.1com.apple.iokit.IOAcceleratorFamily2          98.14com.apple.AppleGraphicsDeviceControl          3.4.35com.apple.iokit.IOGraphicsFamily          2.4.1com.apple.driver.AppleUSBHIDKeyboard          170.15com.apple.driver.AppleHIDKeyboard          170.15com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6com.apple.iokit.IOUSBMassStorageClass          3.6.0com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6com.apple.driver.AppleThunderboltDPInAdapter          3.1.7com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5com.apple.iokit.IOUSBHIDDriver          660.4.0com.apple.driver.AppleUSBMergeNub          650.4.0com.apple.driver.AppleUSBComposite          656.4.1com.apple.driver.AppleThunderboltNHI          2.0.1com.apple.iokit.IOThunderboltFamily          3.2.7com.apple.iokit.IO80211Family          630.35com.apple.iokit.IOEthernetAVBController          1.0.3b4com.apple.driver.mDNSOffloadUserClient          1.0.1b5com.apple.iokit.IONetworkingFamily          3.2com.apple.iokit.IOAHCIFamily          2.6.5com.apple.iokit.IOUSBUserClient          660.4.2com.apple.iokit.IOUSBFamily          675.4.0com.apple.driver.AppleEFINVRAM          2.0com.apple.iokit.IOHIDFamily          2.0.0com.apple.driver.AppleEFIRuntime          2.0com.apple.iokit.IOSMBusFamily          1.1com.apple.security.sandbox          278.11com.apple.kext.AppleMatch          1.0.0d1com.apple.security.TMSafetyNet          7com.apple.driver.AppleKeyStore          2com.apple.driver.DiskImages          371.1com.apple.iokit.IOStorageFamily          1.9com.apple.iokit.IOReportFamily          23com.apple.driver.AppleFDEKeyStore          28.30com.apple.driver.AppleACPIPlatform          2.0com.apple.iokit.IOPCIFamily          2.9com.apple.iokit.IOACPIFamily          1.4com.apple.kec.corecrypto          1.0com.apple.kec.pthread          1System Profile:Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f8Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MBMemory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial portsNetwork Service: AirPort, AirPort, en1Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TBUSB Device: Backup+ BKUSB Device: HubUSB Device: FaceTime HD Camera (Built-in)USB Device: HubUSB Device: Keyboard HubUSB Device: Apple KeyboardUSB Device: HubUSB Device: BRCM20702 HubUSB Device: Bluetooth USB Host ControllerThunderbolt Bus: iMac, Apple Inc., 23.4

andyBall_uk · Answer

You&#x27;ve no 3rd party software causing this, and the memory appears original.  Test with all USB devices/drives disconnected &amp; if the panics persist, after removing/cleaning/re-seating the memory modules.

ashley0513 · Answer

Thank you Andy. I will give that a try.