Darrylsq

Q: macbook air stops at grey screen

On startup the sound plays and a grey screen appears then nothing happens.

After 5 mins a grey world icon with an exclamation mark appears on the screen

below it has apple.com/support

and under that -21 00D

 

Is there any way to get the computer to work or do i need to get to an apple store

MacBook Air, iOS 7.1.1

Posted on May 18, 2014 5:52 PM

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