Q: iPhone 4s and iPad 3 won't recognise Apple TV

My brother just gave me his Apple TV and I plugged it in reset everything and gave it a software update. I then made sure my iPad and iPhone were up to date and all 3 were on the same wifi. All 3 will play videos off the internet but the iPad and iPhone won't recognise Apple TV. Does anyone have any ideas?

Apple TV, iOS 7.1.1

Posted on May 18, 2014 4:54 PM

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Q: iPhone 4s and iPad 3 won't recognise Apple TV

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by vazandrew,

vazandrew May 18, 2014 5:04 PM in response to Declan223
Level 6 (19,303 points)

Apple TV

May 18, 2014 5:04 PM in response to Declan223

See
http://support.apple.com/kb/TS4215?viewlocale=en_US&locale=en_US
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by Declan223,

Declan223 May 18, 2014 5:34 PM in response to vazandrew
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May 18, 2014 5:34 PM in response to vazandrew

Thanks vazandrew, I read through that earlier and hasn't seemed to help. I'm thinking it must be the Apple TV because my phone was working fine with my mates Apple TV the other day
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by vazandrew,

vazandrew May 18, 2014 7:12 PM in response to Declan223
Level 6 (19,303 points)

Apple TV

May 18, 2014 7:12 PM in response to Declan223

It would be more of a network issue if it's not being detected. Have you done a reboot on all components (iPhone, Apple TV, router)? Have you tried Ethernet?

To get a report of the network go to istumbler (Mac) over netstumbler (PC), look for signal strength and noise
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by Declan223,

Declan223 May 18, 2014 9:00 PM in response to Declan223
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May 18, 2014 9:00 PM in response to Declan223

I restarted the Apple TV and the internet works fine on it but I'll restart my iPhone, iPad and router.
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by vazandrew,

vazandrew May 18, 2014 9:52 PM in response to Declan223
Level 6 (19,303 points)

Apple TV

May 18, 2014 9:52 PM in response to Declan223

Internet usability wouldn't be relevant as airplay is over the local network and that is where the issue lies.
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Q: iPhone 4s and iPad 3 won't recognise Apple TV

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by vazandrew,

by Declan223,

by vazandrew,

by Declan223,

by vazandrew,

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