How to authorize apple tv to play movie

Hello,


My daughter and I share an itunes account. She recently purchased a movie HD I think. It was downloaded to her lap top. I tried to download and watch the same film on my first generation Apple TV but always got a message that it was not authorized to play the film. I reset and logged in on the itunes account again to find the error continue. Can anyone help?

Posted on May 18, 2014 4:37 PM

Reply
1 reply

May 20, 2014 7:54 AM in response to Vito Casano

Hello, Vito Casano.


Thank you for visiting Apple Support Communities.


This sounds like you need to Authorize your Apple TV with her Apple ID to view this movie. Here is an article that will help you with this process.


  1. Choose Store > Authorize Computer.
  2. Enter your account login and password if prompted.
  3. Select your Apple TV (1st generation) in the Source list.
  4. Choose File > Sync Apple TV.


Apple TV (1st generation): Apple TV repeatedly asks for password to play iTunes Store rentals or purchases

http://support.apple.com/kb/ts2845


Cheers,


Jason H.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to authorize apple tv to play movie

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.