Q: my ipod froze the first time I tried to use it on my computer

my computer told me to install my device before using it. I did and now all i see on my sceen is "do not disconnect" when the computer says it is already disconnected.

iPod nano

Posted on May 18, 2014 9:48 PM

I have this question too

Q: my ipod froze the first time I tried to use it on my computer

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by Allen A,

Allen A May 21, 2014 7:23 AM in response to miriam glatzer
Community Specialists

May 21, 2014 7:23 AM in response to miriam glatzer

Hello miriam glatzer,

The article linked below provides some useful information that can help determine if your iPod has been properly ejected and can, indeed, be unplugged safely.

Safely disconnect iPod
http://support.apple.com/kb/HT1853

Cheers,
Allen
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Q: my ipod froze the first time I tried to use it on my computer

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by Allen A,

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