francesca62
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Q: my ipad 2 crashed last night and now its just turning on and off in a cycle

My ipad 2 crashed last night due to the battery being low and when i plugged it in, it showed thae apple logo and turned back on. Then it flashes to my homescreen for under a second and then just turns right back off again! I have tried rebooting it by holding down the home and lock screen at the same time but it just powers on and does the exact same thing again. It has been doing the same thing the whole night so I dont know what to do? Oh and when I plug it into iTunes, iTunes just tells me theres an error and the iPad wasnt synced, im really worried now so i need help Thanks

iPad 2, iOS 7.1

Posted on May 18, 2014 10:58 PM

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francesca62

Q: my ipad 2 crashed last night and now its just turning on and off in a cycle

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  • by alex_h1,

    alex_h1 alex_h1 May 21, 2014 7:14 AM in response to francesca62
    Community Specialists
    May 21, 2014 7:14 AM in response to francesca62

    Hello francesca62,

     

    Thanks for using Apple Support Communities.

     

    The following article has some troubleshooting steps for you to go through, specifically steps 5-7.  Even though the title says it's for iPhone, the same information applies to your iPad.

     

    Will not turn on, will not turn on unless connected to power, or unexpected power off

    1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    4. After at least 30 minutes, if:
      • The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen TS2802-ios7-charging-001-en.png. Then unplug the phone from power. If it immediately turns off, seek service.
      • The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
      • Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
      • If the display turns on, go to step 4.
      • If the display remains black, go to next step.
    6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

    iPhone: Hardware troubleshooting

    http://support.apple.com/kb/ts2802